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9. Housekeepers often scapegoats for patients' irritation. Berlow L Hosp Top; 1969 Aug; 47(8):51-2. PubMed ID: 5796817 [No Abstract] [Full Text] [Related]
10. A staffing standard proposal for patient and non-patient areas in hospitals. Philadelphia Chapter of the National Executive Housekeepers Association. Beldner JH; Gordon H; Kennedy R; Saunders R Exec Housekeep Today; 1991 Apr; 12(4):18-9. PubMed ID: 10110866 [TBL] [Abstract][Full Text] [Related]
12. Improving service quality in the health care setting. O'Connor SJ; Powers TL; Bowers MR J Health Care Mark; 1988 Dec; 8(4):63-6. PubMed ID: 10291123 [No Abstract] [Full Text] [Related]
13. Hospitals' public image campaign: how to successfully court public opinion. Buerstatte GE Trustee; 1986 Mar; 39(3):13-5. PubMed ID: 10275735 [TBL] [Abstract][Full Text] [Related]
14. Competitive Edge guest relations program emphasizes "What's in it for employees". Hosp Guest Relations Rep; 1986 Jun; 1(6):8-11. PubMed ID: 10294388 [No Abstract] [Full Text] [Related]
15. Patient satisfaction and service take growing roles in hospitals. Press I Hosp Patient Relat Rep; 1990 Jul; 5(7):3. PubMed ID: 10111124 [No Abstract] [Full Text] [Related]
16. Development of a waste management protocol based on assessment of knowledge and practice of healthcare personnel in surgical departments. Mostafa GM; Shazly MM; Sherief WI Waste Manag; 2009 Jan; 29(1):430-9. PubMed ID: 18316184 [TBL] [Abstract][Full Text] [Related]
17. How to take the pulse of your department. Collins PJ Exec Housekeeper; 1979 Jul; 26(7):19. PubMed ID: 10242771 [No Abstract] [Full Text] [Related]
18. Housekeeping time standards justify staff levels. Hibbert W Health Facil Manage; 1992 Jun; 5(6):62, 64, 66-9. PubMed ID: 10118980 [No Abstract] [Full Text] [Related]
20. Numbers game. Finding a better way to measure ES productivity. Burmahl B Health Facil Manage; 2003 Aug; 16(8):14-9. PubMed ID: 12942881 [No Abstract] [Full Text] [Related] [Next] [New Search]