These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.
233 related articles for article (PubMed ID: 10105982)
41. Happy employees lead to loyal patients. Survey of nurses and patients shows a strong link between employee satisfaction and patient loyalty. Atkins PM; Marshall BS; Javalgi RG J Health Care Mark; 1996; 16(4):14-23. PubMed ID: 10169075 [TBL] [Abstract][Full Text] [Related]
42. Special report. Hospitals that are becoming 'hotel friendly' to guests ... and the role played by security officers. Hosp Secur Saf Manage; 1996 Jan; 16(9):5-9. PubMed ID: 10154274 [TBL] [Abstract][Full Text] [Related]
43. A 22 month study of patient complaints at a National Health Service hospital. Siyambalapitiya S; Caunt J; Harrison N; White L; Weremczuk D; Fernando DJ Int J Nurs Pract; 2007 Apr; 13(2):107-10. PubMed ID: 17394518 [TBL] [Abstract][Full Text] [Related]
44. Baptist Health Care's performance standards. Hosp Case Manag; 2003 Jun; 11(6):88-9. PubMed ID: 12789842 [No Abstract] [Full Text] [Related]
46. If your employees were the customers. Markowich MM; Farber JA Pers Adm; 1989 Sep; 34(9):70-3, 101. PubMed ID: 10296474 [TBL] [Abstract][Full Text] [Related]
47. Service quality revisited: striving for a new orientation. O'Connor SJ; Shewchuk RM Hosp Health Serv Adm; 1995; 40(4):535-52. PubMed ID: 10153374 [TBL] [Abstract][Full Text] [Related]
48. Effects of high-involvement work systems on employee satisfaction and service costs in veterans healthcare. Harmon J; Scotti DJ; Behson S; Farias G; Petzel R; Neuman JH; Keashly L J Healthc Manag; 2003; 48(6):393-406; discussion 406-7. PubMed ID: 14671948 [TBL] [Abstract][Full Text] [Related]
49. The role of human resources in supporting reengineering. Stein EJ; Kruger KF; Siegel PW Health Care Superv; 1996 Dec; 15(2):8-16. PubMed ID: 10162817 [TBL] [Abstract][Full Text] [Related]
52. Good fortune. Griffin Hospital gets outstanding grades in both employee and patient satisfaction. Mycek S Trustee; 2001 Jul; 54(7):20-4, 1. PubMed ID: 11467191 [TBL] [Abstract][Full Text] [Related]
53. Every bunny benefits. Jones T Pers Adm; 1984 Dec; 29(12):14-5. PubMed ID: 10269217 [No Abstract] [Full Text] [Related]
54. Community hospital finds that holidays provide an opportunity to foster employee cohesiveness. St. Clare's Hospital, Schenectady, N.Y. Lewicki G Profiles Healthc Mark; 1999; 15(5):40-3. PubMed ID: 10621479 [No Abstract] [Full Text] [Related]
55. Patient-focused care: key principles to restructuring. Moffitt GK; Daly PB; Tracey L; Galloway M; Tinstman TC Hosp Health Serv Adm; 1993; 38(4):509-22. PubMed ID: 10130610 [TBL] [Abstract][Full Text] [Related]
56. Improving customer satisfaction and quality: hospitals recognized by J.D. power and associates share insights on meeting patient and employee needs. Qual Lett Healthc Lead; 2003 Aug; 15(8):2-11, 1. PubMed ID: 12961834 [TBL] [Abstract][Full Text] [Related]
57. Patient-focused care on a tight budget prepares two smaller hospitals for continued success in capitation environment. Southwick K Strateg Healthc Excell; 1993 Sep; 6(9):1-9. PubMed ID: 10128068 [No Abstract] [Full Text] [Related]
59. Gainsharing: providing incentives for process improvement. Hopkins ME Radiol Manage; 1995; 17(4):46-51. PubMed ID: 10152699 [TBL] [Abstract][Full Text] [Related]
60. Improving service quality in the health care setting. O'Connor SJ; Powers TL; Bowers MR J Health Care Mark; 1988 Dec; 8(4):63-6. PubMed ID: 10291123 [No Abstract] [Full Text] [Related] [Previous] [Next] [New Search]