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5. Continuous improvement in health care: an overview. Murdock M J Healthc Mater Manage; 1991; 9(1):72-3. PubMed ID: 10108900 [No Abstract] [Full Text] [Related]
6. Poll: do you give internal customers a fair shake? Souhrada L Mater Manag Health Care; 1993 May; 2(5):16-8, 20. PubMed ID: 10125743 [No Abstract] [Full Text] [Related]
7. Making a difference for patients and hospitals begins with understanding customer-service terms, strategies. Hosp Patient Relat Rep; 1991 Mar; 6(3):6. PubMed ID: 10109741 [No Abstract] [Full Text] [Related]
8. Developing a quality improvement program in materiel management. Kovar MS Hosp Mater Manage Q; 1992 Feb; 13(3):25-30. PubMed ID: 10116090 [TBL] [Abstract][Full Text] [Related]
9. Achieving superior performance through process improvement. Mahlen KA Healthc Financ Manage; 1993 Sep; 47(9):45-6, 48, 50. PubMed ID: 10145868 [TBL] [Abstract][Full Text] [Related]
10. Making continuous quality improvement a reality: systems skills. Murdock M J Healthc Mater Manage; 1991 Apr; 9(3):73-5. PubMed ID: 10109986 [No Abstract] [Full Text] [Related]
11. Quality improvement: achieving excellence in customer service. Huebner SJ Mater Manag Health Care; 1992 Apr; 1(2):33-5. PubMed ID: 10125491 [No Abstract] [Full Text] [Related]
12. Customer information and the quality improvement process: developing a customer information system. Orme CN; Parsons RJ; McBride GZ Hosp Health Serv Adm; 1992; 37(2):197-212. PubMed ID: 10118587 [TBL] [Abstract][Full Text] [Related]
14. The management service company's expectation of the customer. Kuykendall RD Hosp Mater Manage Q; 1992 Feb; 13(3):36-8. PubMed ID: 10116092 [TBL] [Abstract][Full Text] [Related]
15. Continuous quality improvement: implementation made easier for materiel management. Gluba AJ J Healthc Mater Manage; 1991 Aug; 9(7):30-2, 34-6, 38-9. PubMed ID: 10112143 [TBL] [Abstract][Full Text] [Related]
16. Making quality a priority. Perrin RA Hosp Mater Manage Q; 1988 May; 9(4):1-10. PubMed ID: 10289828 [No Abstract] [Full Text] [Related]
17. Telehealth--A P4P tool for quality based reimbursement: its impact on quality care and customer service. Joyce P; Levan D; Peth T Caring; 2006 Sep; 25(9):44-5, 47-8. PubMed ID: 17022323 [No Abstract] [Full Text] [Related]
18. Implementing total quality management programs in health care organizations. Nordlund S Hosp Mater Manage Q; 1991 May; 12(4):22-6. PubMed ID: 10110232 [No Abstract] [Full Text] [Related]
19. The role of executive and physician representative calling programs in TQM/CQI. Socha R Health Care Strateg Manage; 1993 Feb; 11(2):15-6. PubMed ID: 10123825 [TBL] [Abstract][Full Text] [Related]
20. Quality by design. Murdock M J Healthc Mater Manage; 1994 Apr; 12(4):44, 47. PubMed ID: 10134614 [No Abstract] [Full Text] [Related] [Next] [New Search]