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2. Customer care in the imaging department of a district general hospital. Thorburn A Radiogr Today; 1991 Nov; 57(654):24-7. PubMed ID: 1768335 [No Abstract] [Full Text] [Related]
3. A patient satisfaction guarantee for diagnostic radiology. Brown PA Radiol Manage; 1986 Jan; 8(1):38-9. PubMed ID: 10275998 [TBL] [Abstract][Full Text] [Related]
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5. Quicker and sicker: real or imagined? Disch Plann Update; 1991; 11(4):12-4. PubMed ID: 10116492 [TBL] [Abstract][Full Text] [Related]
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9. Miami Valley Hospital finds quality doesn't cost--it pays for itself with a $20,000 saving. Baker SS; Miller B Hosp Top; 1985; 63(4):26-7, 40. PubMed ID: 10274135 [No Abstract] [Full Text] [Related]
10. Customer-centered redesign: a requisite for creating effective improvements. Paidosh L; Flosman FG; Smeltzer CH; Shaw DM Mich Health Hosp; 2000; 36(4):44-6. PubMed ID: 11010408 [No Abstract] [Full Text] [Related]
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18. Performance evaluation of radiologic technologists: a method for improving the communicative process. Kettlehake JE; Malott JC Radiol Manage; 1987; 9(2):49-51. PubMed ID: 10288781 [TBL] [Abstract][Full Text] [Related]
19. Service delivery and service quality in radiology. Hoe JW J Am Coll Radiol; 2007 Sep; 4(9):643-51. PubMed ID: 17845972 [No Abstract] [Full Text] [Related]
20. Happy employees lead to loyal patients. Survey of nurses and patients shows a strong link between employee satisfaction and patient loyalty. Atkins PM; Marshall BS; Javalgi RG J Health Care Mark; 1996; 16(4):14-23. PubMed ID: 10169075 [TBL] [Abstract][Full Text] [Related] [Next] [New Search]