177 related articles for article (PubMed ID: 10136253)
1. Internal surveys an ideal way to measure service expectations.
Artz J
Healthc Hum Resour; 1994 Aug; 3(8):7-9. PubMed ID: 10136253
[No Abstract] [Full Text] [Related]
2. Hospital image based on quality, fact, perception.
Newton M; Steiber SR
Health Care Strateg Manage; 1990 Sep; 8(9):16-8. PubMed ID: 10107332
[TBL] [Abstract][Full Text] [Related]
3. Customer service in health care: a new era.
Eisenberg B
Hosp Health Serv Adm; 1997; 42(1):17-31. PubMed ID: 10164895
[TBL] [Abstract][Full Text] [Related]
4. An assessment of ethical climate in three healthcare organizations.
Ells C; Downie J; Kenny N
J Clin Ethics; 2002; 13(1):18-28. PubMed ID: 12235678
[No Abstract] [Full Text] [Related]
5. Service quality revisited: striving for a new orientation.
O'Connor SJ; Shewchuk RM
Hosp Health Serv Adm; 1995; 40(4):535-52. PubMed ID: 10153374
[TBL] [Abstract][Full Text] [Related]
6. Perceptions of hospital care.
Elbeik MA
Health Manage Forum; 1986; 7(1):70-8. PubMed ID: 10276279
[No Abstract] [Full Text] [Related]
7. Evaluation: attitudes toward patient care and work satisfaction.
Kupst MJ; Schulman JL; Dowding J
Hosp Health Serv Adm; 1979; 24(1):78-92. PubMed ID: 10240134
[No Abstract] [Full Text] [Related]
8. The physician and employee judgment system: reliability and validity of a hospital quality measurement method.
Nelson EC; Larson CO; Hays RD; Nelson SA; Ward D; Batalden PB
QRB Qual Rev Bull; 1992 Sep; 18(9):284-92. PubMed ID: 1437092
[TBL] [Abstract][Full Text] [Related]
9. Organizational determinants of service quality in nursing homes.
Steffen TM; Nystrom PC
Hosp Health Serv Adm; 1997; 42(2):179-91. PubMed ID: 10167453
[TBL] [Abstract][Full Text] [Related]
10. Clinicians have been silent too long.
Prior D
Health Serv J; 2013 Oct; 123(6372):16. PubMed ID: 24417030
[No Abstract] [Full Text] [Related]
11. Hospital quality trends. A short-form patient-based measure.
Hays RD; Larson C; Nelson EC; Batalden PB
Med Care; 1991 Jul; 29(7):661-8. PubMed ID: 2072771
[No Abstract] [Full Text] [Related]
12. Improving communication: the use of management parables.
Brown BL
Health Care Superv; 1988 Jan; 6(2):13-26. PubMed ID: 10285277
[No Abstract] [Full Text] [Related]
13. CEO of a surgical hospital development and management company committed to customer service.
Pierrot AH
Health Forum J; 2001; 44(1):6. PubMed ID: 11225562
[No Abstract] [Full Text] [Related]
14. The hospital infrastructure: the key to quality patient care.
Grujic SD; O'Sullivan DD
Med Staff Couns; 1989; 3(2):25-33. PubMed ID: 10303354
[TBL] [Abstract][Full Text] [Related]
15. Graduate technologists and customer service: a 1991 survey.
Callaway WJ
Radiol Manage; 1992; 14(2):50-5. PubMed ID: 10119018
[No Abstract] [Full Text] [Related]
16. Clinical quality, hospital patient safety important to healthcare consumers.
Qual Lett Healthc Lead; 2002 Nov; 14(11):12-3, 1. PubMed ID: 12497772
[TBL] [Abstract][Full Text] [Related]
17. Focus on quality of physician/hospital relationships. AGPA (American Group Practice Association) survey results. Part II.
Kenney JW; Miller BJ; Fisher DW
Group Pract J; 1990; 39(2):31, 34, 36-8. PubMed ID: 10160616
[No Abstract] [Full Text] [Related]
18. Issues in the practice of cosmetic surgery: consumers' use of information and perceptions of service quality.
Babakus E; Remington SJ; Lucas GH; Carnell CG
J Health Care Mark; 1991 Sep; 11(3):12-8. PubMed ID: 10170909
[TBL] [Abstract][Full Text] [Related]
19. Hospital of one.
O'Malley J
Mark Health Serv; 2004; 24(4):12-3. PubMed ID: 15612220
[No Abstract] [Full Text] [Related]
20. How consumers perceive health care quality.
Steiber SR
Hospitals; 1988 Apr; 62(7):84. PubMed ID: 3350500
[No Abstract] [Full Text] [Related]
[Next] [New Search]
