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3. A pre-post comparison of service operational efficiency and patient satisfaction under open access scheduling. Parente DH; Pinto MB; Barber JC Health Care Manage Rev; 2005; 30(3):220-8. PubMed ID: 16093888 [TBL] [Abstract][Full Text] [Related]
4. Trouble for HMOs? Survey: customer satisfaction falls as markets mature. Kertesz L Mod Healthc; 1997 May; 27(19):48, 50-1. PubMed ID: 10167639 [No Abstract] [Full Text] [Related]
5. Managed care outlook. HMO members happier than those in POS plans. Manag Care; 1997 Feb; 6(2):56. PubMed ID: 10165413 [No Abstract] [Full Text] [Related]
6. Enrollee satisfaction with HMOs and its relationship with disenrollment. Murray BP; Dwore RB; Gustafson G; Parsons RJ; Vorderer LH Manag Care Interface; 2000 Nov; 13(11):55-61. PubMed ID: 11188232 [TBL] [Abstract][Full Text] [Related]
7. Patient reports about ambulatory care. Healy JM; Govoni LA; Smolker ED Qual Manag Health Care; 1995; 4(1):71-81. PubMed ID: 10151629 [TBL] [Abstract][Full Text] [Related]
8. Medicare members like plans, providers, but could be happier. Public Sect Contract Rep; 1999 Mar; 5(3):43-5. PubMed ID: 10351424 [No Abstract] [Full Text] [Related]
10. Dissecting the HMO-benefits managers relationship: what to measure and why. Peltier JW; Westfall J Mark Health Serv; 2000; 20(2):4-13. PubMed ID: 11183429 [TBL] [Abstract][Full Text] [Related]
11. Choosing the best HMO. Lopez L Bus Health; 1995 Jan; 13(1):22-4, 26. PubMed ID: 10139683 [TBL] [Abstract][Full Text] [Related]
12. Identifying predictors of satisfaction with access to medical care and quality of care. Jatulis DE; Bundek NI; Legorreta AP Am J Med Qual; 1997; 12(1):11-8. PubMed ID: 9116525 [TBL] [Abstract][Full Text] [Related]
14. Study finds HMO members satisfied. Canna M Hosp Technol Ser; 1995 May; 14(5):5. PubMed ID: 10142855 [No Abstract] [Full Text] [Related]
15. Pursuing perfection. Minnesota healthcare organization uses EBM and process re-engineering to successfully apply best practices to the treatment of depression. Trangle MA Health Manag Technol; 2004 Sep; 25(9):56, 58, 60. PubMed ID: 15460312 [No Abstract] [Full Text] [Related]
16. What members want. Sachs MA; Pickens GT HMO; 1995; 36(2):21-4. PubMed ID: 10153114 [TBL] [Abstract][Full Text] [Related]
17. Access to care in Medicare HMOs, 1996. Nelson L; Brown R; Gold M; Ciemnecki A; Docteur E Health Aff (Millwood); 1997; 16(2):148-56. PubMed ID: 9086663 [No Abstract] [Full Text] [Related]
18. The effects of open access on member satisfaction and intentions to remain in an HMO. Gamble JE; Icenogle ML; Bryan NB; Rickert DA Health Care Manage Rev; 2000; 25(4):34-47. PubMed ID: 11072630 [TBL] [Abstract][Full Text] [Related]
19. Relationships of patient satisfaction with experience of system performance and health status. Zapka JG; Palmer RH; Hargraves JL; Nerenz D; Frazier HS; Warner CK J Ambul Care Manage; 1995 Jan; 18(1):73-83. PubMed ID: 10139348 [TBL] [Abstract][Full Text] [Related]
20. Satisfaction with managed care among persons with bipolar disorder. Scholle SH; Peele PB; Kelleher KJ; Frank E; Kupfer D Psychiatr Serv; 1999 Jun; 50(6):751. PubMed ID: 10375144 [No Abstract] [Full Text] [Related] [Next] [New Search]