These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.
103 related articles for article (PubMed ID: 10144132)
1. Commentary on improving customer satisfaction. Davies AR Manag Care Q; 1995; 3(3):46-7. PubMed ID: 10144132 [No Abstract] [Full Text] [Related]
2. Improving customer satisfaction: emerging lessons about strategy and implementation, Part 2. Morton J Manag Care Q; 1995; 3(3):30-45. PubMed ID: 10144131 [TBL] [Abstract][Full Text] [Related]
3. Customer complaints: a managed care firm's best weapon in CQI. Polonski GJ Med Interface; 1995 Jan; 8(1):111-3, 117. PubMed ID: 10139955 [TBL] [Abstract][Full Text] [Related]
4. Improving customer satisfaction: emerging lessons about strategy and implementation. Morton J Manag Care Q; 1995; 3(2):33-42. PubMed ID: 10142022 [TBL] [Abstract][Full Text] [Related]
5. Making payors part of total quality management. Kudrle V Manag Care Q; 1993; 1(2):26-42. PubMed ID: 10130357 [TBL] [Abstract][Full Text] [Related]
6. Balanced scorecard as a framework for driving performance in managed care organizations. Sahney VK Manag Care Q; 1998; 6(2):1-8. PubMed ID: 10181702 [TBL] [Abstract][Full Text] [Related]
7. Blueprint for one perfect day. Korneluk GL Manag Care; 1994 Apr; 3(4):48-51. PubMed ID: 10140038 [TBL] [Abstract][Full Text] [Related]
8. Health systems go beyond satisfaction to win customer loyalty. Zablocki E Qual Lett Healthc Lead; 1996 Apr; 8(3):2-8. PubMed ID: 10158894 [No Abstract] [Full Text] [Related]
9. Re-engineering outpatient services at Arkansas Children's Hospital, Little Rock. Holland C Strateg Healthc Excell; 1995 Aug; 8(8):8-12. PubMed ID: 10144105 [No Abstract] [Full Text] [Related]
10. The managed care perspective. Hart J; Coady MM; Halvorson G J Health Adm Educ; 1995; 13(1):53-66. PubMed ID: 10140262 [No Abstract] [Full Text] [Related]
11. Improving managed care value through customer service. Tomczyk DJ Healthc Financ Manage; 2002 Jun; 56(6):38-42. PubMed ID: 12061047 [TBL] [Abstract][Full Text] [Related]
12. TQM in discharge planning: who is the customer? Baker J; Mull K; Wollner I; Zatirka G Disch Plann Update; 1993; 13(4):14-7. PubMed ID: 10129673 [No Abstract] [Full Text] [Related]
13. Reporting on customer satisfaction to senior managers and the board. Qual Lett Healthc Lead; 1996 Apr; 8(3):14-5. PubMed ID: 10158893 [No Abstract] [Full Text] [Related]
18. Competitive strategies for the next generation of managed care. Lathrop JP Healthc Forum J; 1996; 39(2):36-8, 52-5. PubMed ID: 10156627 [No Abstract] [Full Text] [Related]
19. Improving patient satisfaction through unit-based team case management. Finch GL; Linderbery J Continuum; 1999; 19(2):12-6. PubMed ID: 10537659 [No Abstract] [Full Text] [Related]
20. These eyes. A new practice model for eye care centers is improving patient satisfaction and lowering costs. Hagland M Healthplan; 1997; 38(3):85-6, 90-92. PubMed ID: 10176868 [No Abstract] [Full Text] [Related] [Next] [New Search]