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2. Using technology to move beyond customer satisfaction. Pease J Health Manag Technol; 1998 Mar; 19(4):39-41. PubMed ID: 10178739 [TBL] [Abstract][Full Text] [Related]
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13. A manual for managed care physicians: why needed, how developed, and how used. Herschberg S Physician Exec; 1994 Jul; 20(7):37-41. PubMed ID: 10136174 [TBL] [Abstract][Full Text] [Related]
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