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5. Strong survive and even thrive in today's capitation market, report NHI's 2000 survey. Data Strateg Benchmarks; 2000 Nov; 4(11):170-4, 161. PubMed ID: 11142255 [TBL] [Abstract][Full Text] [Related]
6. As HMOs know, the key is customer satisfaction. Sachs M Mod Healthc; 1994 Jun; 24(24):36. PubMed ID: 10134273 [No Abstract] [Full Text] [Related]
7. Patient satisfaction. They're happier with indemnity care? Says who? Rose JR Med Econ; 1998 Sep; 75(18):32. PubMed ID: 10185528 [No Abstract] [Full Text] [Related]
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9. Examination of the role of social class as a predictor of choice of health care provider and satisfaction received: a model and empirical test. Gopalakrishna P; Mummalaneni V J Ambul Care Mark; 1992; 5(1):35-48. PubMed ID: 10122755 [No Abstract] [Full Text] [Related]
10. Datawatch. The balanced budget boomerang. Bus Health; 1999 Apr; 17(4):48. PubMed ID: 10351249 [No Abstract] [Full Text] [Related]
11. Compensation monitor. All health care is local, but its financing is universal. Manag Care; 1998 Oct; 7(10):12. PubMed ID: 10185860 [No Abstract] [Full Text] [Related]
12. Study finds HMO members satisfied. Canna M Hosp Technol Ser; 1995 May; 14(5):5. PubMed ID: 10142855 [No Abstract] [Full Text] [Related]
13. HMOs outscore both PPOs, traditional indemnity plans in degree of customer satisfaction. Jensen J Mod Healthc; 1992 Dec; 22(50):42. PubMed ID: 10122598 [TBL] [Abstract][Full Text] [Related]
14. Managed care outlook. PPOs: time for a reality check. Manag Care; 1999 Jul; 8(7):58. PubMed ID: 10558086 [No Abstract] [Full Text] [Related]
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