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4. Customer relations training: long term impact on staff's behavior. Jones JS J Nurs Adm; 1989 Apr; 19(4):19, 24, 38. PubMed ID: 2703894 [No Abstract] [Full Text] [Related]
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18. Staff reaction to computerized admissions. Young Y Dimens Health Serv; 1977 Dec; 54(12):19-20. PubMed ID: 590643 [No Abstract] [Full Text] [Related]
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