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3. Good fortune. Griffin Hospital gets outstanding grades in both employee and patient satisfaction. Mycek S Trustee; 2001 Jul; 54(7):20-4, 1. PubMed ID: 11467191 [TBL] [Abstract][Full Text] [Related]
4. Patient satisfaction data a valuable tool for most hospital execs--survey. Burns J Mod Healthc; 1993 Dec; 23(49):54. PubMed ID: 10130160 [No Abstract] [Full Text] [Related]
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7. Slow growing. Planetree philosophy sprouts new branches of support but remains on the healthcare periphery. Romano M Mod Healthc; 2002 Aug; 32(32):30-3. PubMed ID: 12224116 [No Abstract] [Full Text] [Related]
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12. Some of the people, some of the time: customer service in the real world. Billingsley M Nursingconnections; 1995; 8(3):17-9. PubMed ID: 8700235 [No Abstract] [Full Text] [Related]
15. Has patient-focused care helped? Discussion. Cullip J; DeVet R; Faja GC; Granger B; Gugino GJ; Hayner J Mich Health Hosp; 1996; 32(6):24-5. PubMed ID: 10162205 [No Abstract] [Full Text] [Related]
16. Customer service in health care: a new era. Eisenberg B Hosp Health Serv Adm; 1997; 42(1):17-31. PubMed ID: 10164895 [TBL] [Abstract][Full Text] [Related]
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18. Treating patients like customers. Just-in-time inventory control for patient-centered care. Whitcomb JE; Shafa M Physician Exec; 2001; 27(5):16-21. PubMed ID: 12881900 [TBL] [Abstract][Full Text] [Related]
19. Under the spreading Planetree. Mycek S Trustee; 2007 Mar; 60(3):22-5, 1. PubMed ID: 17484254 [TBL] [Abstract][Full Text] [Related]
20. The most important day. Beckham JD Healthc Forum J; 1996; 39(3):84-7, 89. PubMed ID: 10157397 [No Abstract] [Full Text] [Related] [Next] [New Search]