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8. Process and outcome cycle: a case study of total quality management. Mertens A NAHAM Manage J; 1997; 23(4):7. PubMed ID: 10166782 [No Abstract] [Full Text] [Related]
9. Quality evaluation of health care offered by an Internal Medicine Department. Bilora F; Petrobelli F; Leo T; Fioretti M; Boccioletti V Panminerva Med; 2001 Mar; 43(1):57-62. PubMed ID: 11319521 [TBL] [Abstract][Full Text] [Related]
10. Reducing appointment no-shows and same-day cancellations. Miller PL; McConnell C NAHAM Manage J; 1997; 24(1):9-11. PubMed ID: 10168975 [No Abstract] [Full Text] [Related]
12. Moments of truth. Soupis CA Admit Manage J; 1989; 14(4):19. PubMed ID: 10292759 [No Abstract] [Full Text] [Related]
13. Integrating cost information with health management support system: an enhanced methodology to assess health care quality drivers. Kohli R; Tan JK; Piontek FA; Ziege DE; Groot H Top Health Inf Manage; 1999 Aug; 20(1):80-95. PubMed ID: 10539425 [TBL] [Abstract][Full Text] [Related]
14. [Quality development at a medical department]. Krarup E; Pedersen NT; Jeppe Hansen MG; Hartling SG; Kirkegaard BC Ugeskr Laeger; 2000 Aug; 162(33):4394-9. PubMed ID: 10962964 [TBL] [Abstract][Full Text] [Related]
15. How to structure a quality assurance program. Woerly J; Denney J; McCammack J Admit Manage J; 1989; 14(3):5-6. PubMed ID: 10291706 [No Abstract] [Full Text] [Related]
16. The health access manager's role in performance measurement systems: impact and opportunity. Harper AJ NAHAM Manage J; 1996; 22(4):25-7. PubMed ID: 10155993 [No Abstract] [Full Text] [Related]
17. Patient accounts department plays a major role in public relations. Herkimer FP; Herkimer AG Patient Acc; 1981 Oct; 4(10):2-3. PubMed ID: 10252876 [No Abstract] [Full Text] [Related]
18. A history of international collaboration. Hutchins JJ NAHAM Manage J; 1992; 18(1):5, 10. PubMed ID: 10120421 [No Abstract] [Full Text] [Related]
19. Enhancing customer service in the admitting process. Somers M Healthc Financ Manage; 1994 Sep; 48(9):68, 70. PubMed ID: 10146066 [TBL] [Abstract][Full Text] [Related]
20. Letting fingers do the talking. Computer makes patient satisfaction surveys a snap. Rose Medical Center, Denver, CO. Profiles Healthc Mark; 1992; (48):40-4. PubMed ID: 10120010 [No Abstract] [Full Text] [Related] [Next] [New Search]