These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.


BIOMARKERS

Molecular Biopsy of Human Tumors

- a resource for Precision Medicine *

201 related articles for article (PubMed ID: 10168044)

  • 1. From slogans to strategy: a workable approach to customer satisfaction and retention.
    Timm PR
    Clin Lab Manage Rev; 1997; 11(3):153-8. PubMed ID: 10168044
    [TBL] [Abstract][Full Text] [Related]  

  • 2. Employee retention: a customer service approach.
    Gerson RF
    Radiol Manage; 2002; 24(3):16-23. PubMed ID: 12080928
    [TBL] [Abstract][Full Text] [Related]  

  • 3. Customer emotion regulation in the service interactions: its relationship to employee ingratiation, satisfaction and loyalty intentions.
    Medler-Liraz H; Yagil D
    J Soc Psychol; 2013; 153(3):261-78. PubMed ID: 23724700
    [TBL] [Abstract][Full Text] [Related]  

  • 4. Impact of service attributes on customer satisfaction and loyalty in a healthcare context.
    Lonial S; Raju PS
    Leadersh Health Serv (Bradf Engl); 2015; 28(2):149-66. PubMed ID: 25921319
    [TBL] [Abstract][Full Text] [Related]  

  • 5. Customer service: developing a new mindset for today's instant gratification society.
    Stockburger WT
    Radiol Manage; 1998; 20(6):46-50. PubMed ID: 10338855
    [TBL] [Abstract][Full Text] [Related]  

  • 6. Focusing on customer service.
    Management Sciences for Health MSH. Family Planning Management Development
    Fam Plan Manag; 1996; 5(1):1-18. PubMed ID: 12320174
    [TBL] [Abstract][Full Text] [Related]  

  • 7. Mechanisms linking employee affective delivery and customer behavioral intentions.
    Tsai WC; Huang YM
    J Appl Psychol; 2002 Oct; 87(5):1001-8. PubMed ID: 12395825
    [TBL] [Abstract][Full Text] [Related]  

  • 8. The behavioral consequences of service quality: an empirical study in the Chinese retail pharmacy industry.
    Chen Y; Fu FQ
    Health Mark Q; 2015; 32(1):14-30. PubMed ID: 25751316
    [TBL] [Abstract][Full Text] [Related]  

  • 9. Ready: how to keep your customers coming back.
    Eliscu AT
    Med Group Manage J; 2000; 47(4):46-50, 52, 54 passim. PubMed ID: 11010509
    [TBL] [Abstract][Full Text] [Related]  

  • 10. How to give the gift of hospitality. Great customer service.
    Schechter M
    Food Manage; 1994 Aug; 29(8):64-7, 70-1, 74. PubMed ID: 10136974
    [TBL] [Abstract][Full Text] [Related]  

  • 11. Employee customer orientation in manufacturing organizations: joint influences of customer proximity and the senior leadership team.
    Liao H; Subramony M
    J Appl Psychol; 2008 Mar; 93(2):317-28. PubMed ID: 18361634
    [TBL] [Abstract][Full Text] [Related]  

  • 12. Creating a quality culture in your organization.
    Scheuing EE
    Clin Lab Manage Rev; 1991; 5(2):86, 88-91, 94-5. PubMed ID: 10115130
    [TBL] [Abstract][Full Text] [Related]  

  • 13. Do it right this time: the role of employee service recovery performance in customer-perceived justice and customer loyalty after service failures.
    Liao H
    J Appl Psychol; 2007 Mar; 92(2):475-89. PubMed ID: 17371092
    [TBL] [Abstract][Full Text] [Related]  

  • 14. A qualitative and quantitative examination of the antecedents of customer incivility.
    Sliter M; Jones M
    J Occup Health Psychol; 2016 Apr; 21(2):208-19. PubMed ID: 26641484
    [TBL] [Abstract][Full Text] [Related]  

  • 15. Employee and customer satisfaction in healthcare.
    Jackson T; Wood BD
    Radiol Manage; 2010; 32(2):20-5; quiz 26-7. PubMed ID: 22279715
    [TBL] [Abstract][Full Text] [Related]  

  • 16. An experimental investigation of justice-based service recovery on customer satisfaction, loyalty, and word-of-mouth intentions.
    Shapiro T; Nieman-Gonder JM; Andreoli NA; Trimarco-Beta D
    Psychol Rep; 2006 Dec; 99(3):864-78. PubMed ID: 17305206
    [TBL] [Abstract][Full Text] [Related]  

  • 17. Loyalty-based management.
    Reichheld FF
    Harv Bus Rev; 1993; 71(2):64-73. PubMed ID: 10124634
    [TBL] [Abstract][Full Text] [Related]  

  • 18. Change leadership behaviors to change performance results: the foundation of top customer satisfaction.
    Sherman SG
    Clin Leadersh Manag Rev; 2002; 16(5):320-4. PubMed ID: 12298441
    [TBL] [Abstract][Full Text] [Related]  

  • 19. Factors influencing cloud service quality and their relationship with customer satisfaction and loyalty.
    Agarwal R; Dhingra S
    Heliyon; 2023 Apr; 9(4):e15177. PubMed ID: 37101644
    [TBL] [Abstract][Full Text] [Related]  

  • 20. Links among high-performance work environment, service quality, and customer satisfaction: an extension to the healthcare sector.
    Scotti DJ; Harmon J; Behson SJ
    J Healthc Manag; 2007; 52(2):109-24; discussion 124-5. PubMed ID: 17447538
    [TBL] [Abstract][Full Text] [Related]  

    [Next]    [New Search]
    of 11.