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10. Patient focused care and total quality management. A marriage made in heaven. Moffitt GK; Galloway M Rev Patient Focus Care Assoc; 1992; ():2-6. PubMed ID: 10133398 [No Abstract] [Full Text] [Related]
11. 10 strategies for becoming "best-of-breed" service providers. Russ Coiles Health Trends; 2002 Apr; 14(6):6-12. PubMed ID: 11951692 [No Abstract] [Full Text] [Related]
12. Hospital customer service in a changing healthcare world: does it matter? Howard J J Healthc Manag; 1999; 44(4):312-25. PubMed ID: 10539203 [TBL] [Abstract][Full Text] [Related]
13. Mercy Medical Center: a true healthcare system for a rural community. Harris E; Turner B NAHAM Manage J; 1996; 23(1):3-5, 28. PubMed ID: 10159245 [No Abstract] [Full Text] [Related]
14. Two quality improvement teams: strategies and scores. Loncar RV; Birnbaum CL Manag Care Q; 1993; 1(2):55-61. PubMed ID: 10130361 [No Abstract] [Full Text] [Related]
15. The role of CQI in the new strategic planning model for hospitals. Smith MW Strateg Healthc Excell; 1994 Apr; 7(4):7-12. PubMed ID: 10133327 [No Abstract] [Full Text] [Related]
16. Integrating TQM and patient focused care. United they stand--divided they fall. Galloway M; Moffitt GK Rev Patient Focus Care Assoc; 1992; ():14-6. PubMed ID: 10133855 [No Abstract] [Full Text] [Related]
17. Performance improvement in the era of quality improvement. Brown L; Buckley J; Gibbs D; Kaplan G; Lofton K; McDonagh K; Schrader A; Vaughn A; Whetsell G; Wade R Trustee; 2006 Oct; 59(9):41-51, 1. PubMed ID: 17058707 [TBL] [Abstract][Full Text] [Related]
18. Strategy forum: how to get results from a TQM initiative. Mangano JJ Qual Lett Healthc Lead; 1994 Apr; 6(3):2-13. PubMed ID: 10133646 [No Abstract] [Full Text] [Related]
19. Process and outcome cycle: a case study of total quality management. Mertens A NAHAM Manage J; 1997; 23(4):7. PubMed ID: 10166782 [No Abstract] [Full Text] [Related]
20. Best-practice protocols: get your board on board. Hader R Nurs Manage; 2007 Jun; 38(6):32-6; quiz 37. PubMed ID: 17538458 [TBL] [Abstract][Full Text] [Related] [Next] [New Search]