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2. Patients' attitudes to health care: a literature review. Pascoe DW; Wilson A; Worsfold JB World Hosp; 1978 Aug; 14(3):165-70. PubMed ID: 10297252 [No Abstract] [Full Text] [Related]
3. How consumers rate health-care quality. Steiber SR Health Care Strateg Manage; 1988 Aug; 6(8):6-8. PubMed ID: 10288557 [TBL] [Abstract][Full Text] [Related]
4. High quality as a hospital promoter. Beckham JD Mich Hosp; 1987 Oct; 23(10):35-6. PubMed ID: 10301971 [No Abstract] [Full Text] [Related]
5. Use of the critical incident technique to elicit the opinions of residents of long-term-care facilities about their care. Grant NK; Hrycak N Nurs Homes Sr Citiz Care; 1987; 36(3):38-40, 42-4. PubMed ID: 10312086 [No Abstract] [Full Text] [Related]
6. Patient satisfaction levels decline slightly in 1989. Christenson M; Inguanzo JM Hospitals; 1989 Aug; 63(16):43. PubMed ID: 2759594 [No Abstract] [Full Text] [Related]
7. Patient-centered care: can you afford not to have it? Koska MT Trustee; 1991 Jan; 44(1):16-7. PubMed ID: 10108505 [No Abstract] [Full Text] [Related]
8. How safe is your hospital? Consum Rep; 2003 Jan; 68(1):12-8. PubMed ID: 12479185 [TBL] [Abstract][Full Text] [Related]
9. The Patient's Bill of Rights: a significant aspect of the consumer revolution. Quinn N; Somers AR Nurs Outlook; 1974 Apr; 22(4):240-4. PubMed ID: 4493355 [No Abstract] [Full Text] [Related]
11. Quality of care as a business strategy. Coddington DC; Moore KD Healthc Forum; 1987; 30(2):29-32. PubMed ID: 10280924 [No Abstract] [Full Text] [Related]
12. Most consumers would accept lower quality hospital care to save money. Jackson B; Jensen J Mod Healthc; 1984 Jul; 14(9):88, 94-6. PubMed ID: 10267036 [No Abstract] [Full Text] [Related]
13. Linking service quality, customer satisfaction, and behavioral intention. Woodside AG; Frey LL; Daly RT J Health Care Mark; 1989 Dec; 9(4):5-17. PubMed ID: 10304174 [TBL] [Abstract][Full Text] [Related]
14. Customer vs. patient: a sublime difference in hospitals. Piper LE Hosp Health Serv Adm; 1986; 31(6):126-32. PubMed ID: 10279756 [TBL] [Abstract][Full Text] [Related]
15. Southerners want high quality, not low prices. Powills S Hospitals; 1986 Jul; 60(14):53. PubMed ID: 3721475 [No Abstract] [Full Text] [Related]
16. The new consumer: marketing in the millennium. Russ Coiles Health Trends; 2002 Mar; 14(5):9-12. PubMed ID: 11878209 [No Abstract] [Full Text] [Related]
17. These requirements will improve the quality of health care. Miller TW; Jay LL Pharm Times; 1981 Jun; 47(6):34-5. PubMed ID: 10251862 [No Abstract] [Full Text] [Related]
18. Agreeing on a definition of quality care may be healthcare's biggest challenge. Kimmel RB Mod Healthc; 1989 Mar; 19(12):37. PubMed ID: 10292276 [No Abstract] [Full Text] [Related]
19. Maintaining high quality patient care while controlling costs. Batchelor GJ; Esmond TH Healthc Financ Manage; 1989 Feb; 43(2):21-2, 24, 26-7 passim. PubMed ID: 10291570 [TBL] [Abstract][Full Text] [Related]
20. The quality process. Hospitals begin to emphasize quality in devising strategic plans. Perry L Mod Healthc; 1988 Apr; 18(14):30-4. PubMed ID: 10302321 [No Abstract] [Full Text] [Related] [Next] [New Search]