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4. Humanization at Mount Sinai. Freedman T; Mapa J Dimens Health Serv; 1977 Apr; 54(4):21-3. PubMed ID: 858454 [No Abstract] [Full Text] [Related]
5. Can hospitals afford to care less? Hofmann PB Hospitals; 1979 Nov; 53(22):80-2. PubMed ID: 488973 [TBL] [Abstract][Full Text] [Related]
6. ACES (Area Center for Entitlement Specialist): a new role for hospital and health clinic volunteers. Bach EE J Volunt Adm; 1988; 6(3):31-7. PubMed ID: 10304464 [No Abstract] [Full Text] [Related]
7. The personal touch in a large hospital. Dunphy B; Killian MC Mich Hosp; 1983 Jan; 19(1):5-7. PubMed ID: 10258395 [No Abstract] [Full Text] [Related]
8. Hospital ombudsmen: growing phenomenon. Health Care Week; 1979 Jan; 2(29):5. PubMed ID: 10239799 [No Abstract] [Full Text] [Related]
9. Cancer care at the volunteer level. Rovinski CA Cancer Nurs; 1981 Dec; 4(6):475-7. PubMed ID: 6915795 [No Abstract] [Full Text] [Related]
10. New complaint standards enhance role of guest relations. Hosp Guest Relations Rep; 1989 Aug; 4(8):1. PubMed ID: 10294397 [No Abstract] [Full Text] [Related]
11. Special report: Triage and volunteers for hospital emergency rooms. Hosp Guest Relations Rep; 1986 Mar; 1(3):1-4. PubMed ID: 10283431 [No Abstract] [Full Text] [Related]
12. Volunteers: help in plain sight. Larson L Trustee; 2004 Sep; 57(8):6-10, 1. PubMed ID: 15471311 [TBL] [Abstract][Full Text] [Related]
13. The value of volunteers. Jones RL Healthc Exec; 2002; 17(1):66-7. PubMed ID: 11822254 [No Abstract] [Full Text] [Related]
14. The measurement and meaning of patient satisfaction. Ware JE; Davies-Avery A; Stewart AL Health Med Care Serv Rev; 1978; 1(1):1, 3-15. PubMed ID: 10297474 [No Abstract] [Full Text] [Related]
15. An interview with Norma Calhoun--the role of the patient representative and customer relations training. Interview by Patrick M. Mages. Calhoun N Healthmarketing; 1984; 3(5):3-6. PubMed ID: 10274443 [No Abstract] [Full Text] [Related]
16. Facilitating patient and student satisfaction: the role of patient care coordinators. Hovland EJ; Hasler JF J Dent Educ; 1984 Feb; 48(2):105-6. PubMed ID: 6583253 [No Abstract] [Full Text] [Related]
17. [Humaneness in the hospital]. Müller-Osten W Chirurg; 1979 Feb; 50(2):Suppl 2:27-8. PubMed ID: 421624 [No Abstract] [Full Text] [Related]
18. Medical center supports patient advocacy. Kippels C; Perry F Hospitals; 1979 Nov; 53(22):107-8, 110. PubMed ID: 488959 [TBL] [Abstract][Full Text] [Related]
19. Utilization of volunteer family advocates in the emergency care unit waiting room. Crocetti J J Volunt Adm; 1982; 1(1):31-4. PubMed ID: 10259137 [No Abstract] [Full Text] [Related]
20. Guest relations program fulfils great expectations. Ethiel N Volunt Leader; 1986; 27(1):10-1. PubMed ID: 10278795 [No Abstract] [Full Text] [Related] [Next] [New Search]