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4. "All my patients." The soaps conquer guest relations. Keller LO; Lewis B Profiles Hosp Mark; 1986; (23):10-3. PubMed ID: 10277764 [No Abstract] [Full Text] [Related]
5. Patient perception of medical care. Nelson-Wernick E; Currey HS; Taylor PW; Woodbury M; Cantor A Health Care Manage Rev; 1981; 6(1):65-72. PubMed ID: 7239918 [No Abstract] [Full Text] [Related]
7. Retrospective evaluation of vancomycin use in a university hospital. Nightingale J; Chaffee BW; Colvin CL; Alexander MR; Rice T; Ross MB Am J Hosp Pharm; 1987 Aug; 44(8):1807-9. PubMed ID: 3631109 [No Abstract] [Full Text] [Related]
8. Creating patient satisfaction and loyalty. Fisk TA; Brown CJ; Cannizzaro KG; Naftal B J Health Care Mark; 1990 Jun; 10(2):5-15. PubMed ID: 10105197 [TBL] [Abstract][Full Text] [Related]
9. Achieving consumer-responsive health facility design. Reizenstein J J Health Care Inter Des (1989); 1989; 1():45-53. PubMed ID: 10313804 [No Abstract] [Full Text] [Related]
10. Quality assurance, control play important role in U-M construction. Boe RW Mich Hosp; 1985 May; 21(5):5-7, 9-10. PubMed ID: 10271176 [No Abstract] [Full Text] [Related]
11. Working for new U-M hospital teaches dean need for MD-input. Reece S Mich Med; 1980 Aug; 79(23):432. PubMed ID: 7402099 [No Abstract] [Full Text] [Related]
12. Memorial Hospital emphasizes guest relations to attract patients. Super KE Mod Healthc; 1986 Aug; 16(18):42-4. PubMed ID: 10277721 [No Abstract] [Full Text] [Related]
13. Guest relations. The competitive edge through concern for customers. Profiles Hosp Mark; 1985; (19):86-7. PubMed ID: 10272055 [No Abstract] [Full Text] [Related]
14. University of Alberta Hospitals: tandem is all heart. Dimens Health Serv; 1983 Aug; 60(8):19-20. PubMed ID: 6628857 [No Abstract] [Full Text] [Related]
15. Bringing a home team in-house. Davis D Profiles Hosp Mark; 1986; (23):64-5. PubMed ID: 10277781 [No Abstract] [Full Text] [Related]