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5. Memorial Hospital emphasizes guest relations to attract patients. Super KE Mod Healthc; 1986 Aug; 16(18):42-4. PubMed ID: 10277721 [No Abstract] [Full Text] [Related]
7. Third Age sensitivity training is tailored to older adults. Hosp Guest Relations Rep; 1988 Apr; 3(4):5-6. PubMed ID: 10286438 [No Abstract] [Full Text] [Related]
8. Guest relations. The competitive edge through concern for customers. Profiles Hosp Mark; 1985; (19):86-7. PubMed ID: 10272055 [No Abstract] [Full Text] [Related]
11. A survey of patient attitudes to health care. Pascoe D; Wilson A; Worsfold J Dimens Health Serv; 1982 Jul; 59(7):32-5. PubMed ID: 7106439 [No Abstract] [Full Text] [Related]
12. Creating patient satisfaction and loyalty. Fisk TA; Brown CJ; Cannizzaro KG; Naftal B J Health Care Mark; 1990 Jun; 10(2):5-15. PubMed ID: 10105197 [TBL] [Abstract][Full Text] [Related]
13. Communications for patients. Translating size of facility into people. Profiles Hosp Mark; 1985; (20):47-9. PubMed ID: 10279129 [No Abstract] [Full Text] [Related]