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3. From efficiency monitoring to quality assurance: the development of monitoring in the NHS. Ham CH Hosp Health Serv Rev; 1985 May; 81(3):110-3. PubMed ID: 10272706 [No Abstract] [Full Text] [Related]
4. Clinical service review--a framework. Hanson T; Mowbray D Health Serv Manage; 1988 Dec; 84(6):178-82. PubMed ID: 10291466 [TBL] [Abstract][Full Text] [Related]
5. Measuring a hospital's performance--what we measure and how. Jayaram K N Z Hosp; 1983 Oct; 35(9):6-9. PubMed ID: 10289515 [No Abstract] [Full Text] [Related]
6. Slaying the dinosaur. The need for locally organised evaluation of mental health services. Mitchell G; Rodwell G Health Serv Manage; 1989 Jun; 85(3):126-8. PubMed ID: 10293875 [TBL] [Abstract][Full Text] [Related]
7. Expert systems for performance review. Bowen T; Payling L J Oper Res Soc; 1987 Oct; 38(10):929-34. PubMed ID: 10284623 [TBL] [Abstract][Full Text] [Related]
8. What we do and how to measure it. Ford RL Hosp Health Serv Adm; 1987 Aug; 32(3):399-407. PubMed ID: 10283404 [TBL] [Abstract][Full Text] [Related]
9. Customer service in a hospital out-patient department. Ross HR Hosp Health Serv Rev; 1985 Nov; 81(6):274-7. PubMed ID: 10274514 [No Abstract] [Full Text] [Related]
10. Monitoring and evaluating new programs. Costello W; Peacock G Issues Health Care; 1983; 4(1):22-6. PubMed ID: 10264322 [No Abstract] [Full Text] [Related]
11. Performance indicators. The quality and the width. Pollitt C Health Soc Serv J; 1984 Nov; 94(4925):1415. PubMed ID: 10269693 [No Abstract] [Full Text] [Related]
12. Performance indicators: adding up the score. Drummond P Health Soc Serv J; 1983 Sep; 93(4864):1108-9. PubMed ID: 10263776 [No Abstract] [Full Text] [Related]
13. Use performance analysis to meet MM challenges. Kowalski JC Hosp Mater Manage; 1988 Apr; 13(4):16-9. PubMed ID: 10287170 [No Abstract] [Full Text] [Related]
14. The Audit Commission and the NHS. Boyce J Health Serv Manage; 1990 Aug; 86(4):192-3. PubMed ID: 10105745 [No Abstract] [Full Text] [Related]
15. Performance indicators and performance assessment in the UK National Health Service: implications for management and planning. Birch S; Maynard A Int J Health Plann Manage; 1986; 1(2):143-56. PubMed ID: 10277152 [TBL] [Abstract][Full Text] [Related]
17. Managing mental health organizations with 25 key performance indicators. Sorensen JE; Zelman W; Hanbery GW; Kucic AR Eval Program Plann; 1987; 10(3):239-47. PubMed ID: 10283350 [TBL] [Abstract][Full Text] [Related]
18. Just what are we trying to achieve? Mowbray D Health Soc Serv J; 1983 Sep; 93(4864):1110-1. PubMed ID: 10263777 [No Abstract] [Full Text] [Related]
19. When will the players get involved? Yates J Health Soc Serv J; 1983 Sep; 93(4864):1111-2. PubMed ID: 10263778 [No Abstract] [Full Text] [Related]