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3. Development and use of a method of assessing patient perception of care. Taylor PW; Nelson-Wernick E; Currey HS; Woodbury ME; Conley LE Hosp Health Serv Adm; 1981; 26(1):89-104. PubMed ID: 10251438 [No Abstract] [Full Text] [Related]
4. Utilize developmental evaluation encourage employee improvement. Jones MK; Johnson RP Hosp Top; 1979; 57(1):18-24. PubMed ID: 761913 [No Abstract] [Full Text] [Related]
5. Task groups lay guest relations foundation at Danbury Hospital. Hosp Guest Relations Rep; 1987 Mar; 2(3):4-6. PubMed ID: 10283444 [No Abstract] [Full Text] [Related]
9. Hospitals will be forced to assess patient satisfaction. Currey HS Hosp Peer Rev; 1982 Jun; 7(6):74-5. PubMed ID: 10255565 [No Abstract] [Full Text] [Related]
10. Memorial Hospital emphasizes guest relations to attract patients. Super KE Mod Healthc; 1986 Aug; 16(18):42-4. PubMed ID: 10277721 [No Abstract] [Full Text] [Related]
11. Assessing the need for supervisory training: use of performance appraisals. Umiker W; Conlin T Health Care Superv; 1990 Jan; 8(2):40-5. PubMed ID: 10103368 [No Abstract] [Full Text] [Related]
13. A performance appraisal system for clinical pharmacy services. Witte KW; Hutchinson RA Curr Concepts Hosp Pharm Manage; 1984; 6(2):12-5. PubMed ID: 10265721 [No Abstract] [Full Text] [Related]
14. Guest relations. The competitive edge through concern for customers. Profiles Hosp Mark; 1985; (19):86-7. PubMed ID: 10272055 [No Abstract] [Full Text] [Related]
15. Computerizing assessment of workload and productivity. Silva N; Aderholdt B Nurs Manage; 1989 Nov; 20(11):49-51, 54-5. PubMed ID: 2812616 [No Abstract] [Full Text] [Related]
16. Performance standards improve officer productivity at Chicago hospital. Hosp Secur Saf Manage; 1988 Mar; 8(11):1-3. PubMed ID: 10286808 [No Abstract] [Full Text] [Related]
17. "All my patients." The soaps conquer guest relations. Keller LO; Lewis B Profiles Hosp Mark; 1986; (23):10-3. PubMed ID: 10277764 [No Abstract] [Full Text] [Related]
18. Standards of performance developed for clinical dietitians. Scheel JP; McClusky KW Hospitals; 1978 Mar; 52(6):157-8, 160, 161. PubMed ID: 631758 [TBL] [Abstract][Full Text] [Related]
19. Performance standards: how to assess and address human resource needs. Vann B; Clinton M Radiol Manage; 1988; 10(3):63-6. PubMed ID: 10288306 [No Abstract] [Full Text] [Related]
20. Patient perception of medical care. Nelson-Wernick E; Currey HS; Taylor PW; Woodbury M; Cantor A Health Care Manage Rev; 1981; 6(1):65-72. PubMed ID: 7239918 [No Abstract] [Full Text] [Related] [Next] [New Search]