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5. Image from the inside-out. Employee program focuses on "close to the customer". Profiles Hosp Mark; 1985; (20):40-1. PubMed ID: 10279127 [No Abstract] [Full Text] [Related]
14. Improving patient relations. How employee training turns into total marketing. Profiles Hosp Mark; 1986; (21):51-5. PubMed ID: 10285540 [No Abstract] [Full Text] [Related]
15. Let's put "care" back into health care. Wesolowski CE Radiol Manage; 1990; 12(3):49-57. PubMed ID: 10109277 [TBL] [Abstract][Full Text] [Related]
16. The effects of courtesy. Service with a smile. Profiles Hosp Mark; 1986; (23):38-40. PubMed ID: 10277771 [No Abstract] [Full Text] [Related]
17. Training program at Holy Cross Hospital, Silver Spring, Md.: Organizational development. Helen Marie Sister Hosp Prog; 1974 Mar; 55(3):56-9. PubMed ID: 4814286 [No Abstract] [Full Text] [Related]
18. Maintaining a hospitality program through a high level of awareness. Hosp Guest Relations Rep; 1987 Nov; 2(11):3-4. PubMed ID: 10284586 [No Abstract] [Full Text] [Related]
19. Hospital-wide education in a small community hospital. Pendon LN Tex Hosp; 1981 Apr; 36(11):14-5. PubMed ID: 10251192 [No Abstract] [Full Text] [Related]
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