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17. Quality assurance in the provision of hospital care. Housekeeping; quality-controlling the environment. Riemensnider DK Hospitals; 1974 Mar; 48(5):103-5. PubMed ID: 4815741 [No Abstract] [Full Text] [Related]
18. Look down. What you see is your customer's first impression! Kendrick HA Exec Housekeep Today; 1995 Dec; 16(12):17-9. PubMed ID: 10152628 [No Abstract] [Full Text] [Related]
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