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5. High tech. Keckley P Adm Radiol; 1988 Dec; 7(12):26, 28-9. PubMed ID: 10291544 [No Abstract] [Full Text] [Related]
6. Friends of Richland Memorial Hospital receive added amenities. Hosp Guest Relations Rep; 1986 Aug; 1(8):9-10. PubMed ID: 10294396 [No Abstract] [Full Text] [Related]
7. What experiences contribute to satisfaction with the hospital? Press I; Ganey RF Mich Hosp; 1990 Sep; 26(8):16-21. PubMed ID: 10106152 [No Abstract] [Full Text] [Related]
8. Paving the way for repeat hospital business. Steiber SR Health Care Strateg Manage; 1989 Apr; 7(4):16-7. PubMed ID: 10292793 [TBL] [Abstract][Full Text] [Related]
9. Service companies: focus or falter. Davidow WH; Uttal B Harv Bus Rev; 1989; 67(4):77-85. PubMed ID: 10293841 [No Abstract] [Full Text] [Related]
10. Customer relations efforts are priority concerns. Zaccarelli HE J Healthc Mater Manage; 1989; 7(4):84. PubMed ID: 10293364 [No Abstract] [Full Text] [Related]
16. How to gain the competitive edge with service management. Bradford L Physician Exec; 1989; 15(3):22-5. PubMed ID: 10313119 [No Abstract] [Full Text] [Related]
18. Patients have rights, too. A person can be bedridden without having to take discomfort lying down. Silberner J US News World Rep; 1990 Apr; 108(17):58-9. PubMed ID: 10104607 [No Abstract] [Full Text] [Related]
20. Making use of patient survey data. Steiber SR Health Care Strateg Manage; 1989 Mar; 7(3):12-4. PubMed ID: 10292363 [TBL] [Abstract][Full Text] [Related] [Next] [New Search]