168 related articles for article (PubMed ID: 10291465)
1. Not how many but why. A qualitative approach to customer relations.
Jones MP
Health Serv Manage; 1988 Dec; 84(6):175-7. PubMed ID: 10291465
[TBL] [Abstract][Full Text] [Related]
2. How patients evaluate the quality of ambulatory medical encounters: a marketing perspective.
Bopp KD
J Health Care Mark; 1990 Mar; 10(1):6-15. PubMed ID: 10104016
[TBL] [Abstract][Full Text] [Related]
3. Decreasing anxiety.
Dunn E; Brown C; Love B
J Health Care Mark; 1995; 15(1):21-3. PubMed ID: 10142382
[No Abstract] [Full Text] [Related]
4. Preventing pitfalls in patient surveys.
Steiber SR
Health Care Strateg Manage; 1989 May; 7(5):13-6. PubMed ID: 10293191
[TBL] [Abstract][Full Text] [Related]
5. Customer service in a hospital out-patient department.
Ross HR
Hosp Health Serv Rev; 1985 Nov; 81(6):274-7. PubMed ID: 10274514
[No Abstract] [Full Text] [Related]
6. Improving outpatient registration with TQM.
Larsen G
Healthc Financ Manage; 1993 Aug; 47(8):75, 77, 79-81. PubMed ID: 10145856
[TBL] [Abstract][Full Text] [Related]
7. Satisfaction levels in orthopaedic out-patients.
Nielsen DM; Gill K; Ricketts DM
Ann R Coll Surg Engl; 2005 Mar; 87(2):106-8. PubMed ID: 15826419
[TBL] [Abstract][Full Text] [Related]
8. Improving customer satisfaction and quality: hospitals recognized by J.D. power and associates share insights on meeting patient and employee needs.
Qual Lett Healthc Lead; 2003 Aug; 15(8):2-11, 1. PubMed ID: 12961834
[TBL] [Abstract][Full Text] [Related]
9. A morning at the hospital.
Foster M; Whittle S
Health Serv Manage; 1990 Aug; 86(4):183-4. PubMed ID: 10105742
[No Abstract] [Full Text] [Related]
10. Why are we waiting?
Roberts S
Nursing (Lond); 1990 May 10-23; 4(10):29-31. PubMed ID: 2366986
[No Abstract] [Full Text] [Related]
11. [Advantages and disadvantages of incorporating qualitative methodology in the evaluation of health services. A practical case: evaluation of a high-resolution clinic].
Alvarez Del Arco D; Rodríguez Rieiro C; Sanchidrián De Blás C; Alejos B; Plá Mestre R
Rev Calid Asist; 2012; 27(5):275-82. PubMed ID: 22459278
[TBL] [Abstract][Full Text] [Related]
12. [The patient experiences questionnaire PasOpp in somatic outpatient clinics].
Garratt A; Bjertnaes ØA; Krogstad U; Gulbrandsen P
Tidsskr Nor Laegeforen; 2005 Feb; 125(4):421-4. PubMed ID: 15742011
[TBL] [Abstract][Full Text] [Related]
13. Customer service and its role in health care.
Hayden V
Health Serv Manage; 1990 Feb; 86(1):33-5. PubMed ID: 10104008
[TBL] [Abstract][Full Text] [Related]
14. Creating patient satisfaction and loyalty.
Fisk TA; Brown CJ; Cannizzaro KG; Naftal B
J Health Care Mark; 1990 Jun; 10(2):5-15. PubMed ID: 10105197
[TBL] [Abstract][Full Text] [Related]
15. The OutPatient Experiences Questionnaire (OPEQ): data quality, reliability, and validity in patients attending 52 Norwegian hospitals.
Garratt AM; Bjaertnes ØA; Krogstad U; Gulbrandsen P
Qual Saf Health Care; 2005 Dec; 14(6):433-7. PubMed ID: 16326790
[TBL] [Abstract][Full Text] [Related]
16. Customer service contributes to hospital revenues.
Hosp Guest Relations Rep; 1988 Oct; 3(10):1-2. PubMed ID: 10290124
[TBL] [Abstract][Full Text] [Related]
17. South Bay Hospital: taking the offensive approach to guest relations.
Hosp Guest Relations Rep; 1986 Aug; 1(8):4-5. PubMed ID: 10294393
[No Abstract] [Full Text] [Related]
18. Patients' views on the quality of health care for rheumatoid arthritis.
Lempp H; Scott DL; Kingsley GH
Rheumatology (Oxford); 2006 Dec; 45(12):1522-8. PubMed ID: 16632478
[TBL] [Abstract][Full Text] [Related]
19. Patient satisfaction with the services provided at a general outpatients' clinic, Ibadan, Oyo State, Nigeria.
Ajayi IO; Olumide EA; Oyediran O
Afr J Med Med Sci; 2005 Jun; 34(2):133-40. PubMed ID: 16749337
[TBL] [Abstract][Full Text] [Related]
20. A national evaluation of specialists' clinics in primary care settings.
Bowling A; Bond M
Br J Gen Pract; 2001 Apr; 51(465):264-9. PubMed ID: 11458477
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]
