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4. The role of the patient care committee at the Mount Sinai Medical Center. Freedman B Hosp Mater Manage Q; 1990 May; 11(4):32-6. PubMed ID: 10105048 [No Abstract] [Full Text] [Related]
6. Service philosophy pays off in increased revenues and patients. Hosp Guest Relations Rep; 1989 May; 4(5):2-3. PubMed ID: 10292827 [No Abstract] [Full Text] [Related]
7. Creating patient satisfaction and loyalty. Fisk TA; Brown CJ; Cannizzaro KG; Naftal B J Health Care Mark; 1990 Jun; 10(2):5-15. PubMed ID: 10105197 [TBL] [Abstract][Full Text] [Related]
8. Friends of Richland Memorial Hospital receive added amenities. Hosp Guest Relations Rep; 1986 Aug; 1(8):9-10. PubMed ID: 10294396 [No Abstract] [Full Text] [Related]
9. South Bay Hospital: taking the offensive approach to guest relations. Hosp Guest Relations Rep; 1986 Aug; 1(8):4-5. PubMed ID: 10294393 [No Abstract] [Full Text] [Related]
18. Patient complaint strategies in a general hospital. Carmel S Hosp Health Serv Adm; 1990; 35(2):277-88. PubMed ID: 10104383 [TBL] [Abstract][Full Text] [Related]
19. Referrals from outside sources. Bugay SE NAHAM Manage J; 1991; 17(2):11-2. PubMed ID: 10115344 [No Abstract] [Full Text] [Related]
20. Patient satisfaction within an emergency department: the impact of a hospital volunteer program. Walsh A; Bloom H; Rappaport J J Volunt Adm; 1989; 8(1):21-6. PubMed ID: 10296178 [TBL] [Abstract][Full Text] [Related] [Next] [New Search]