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22. Hospitality incentive program "keeps the energy of excellence in motion". Hosp Guest Relations Rep; 1986 Nov; 1(11):2-4. PubMed ID: 10294371 [No Abstract] [Full Text] [Related]
23. The role of the patient care committee at the Mount Sinai Medical Center. Freedman B Hosp Mater Manage Q; 1990 May; 11(4):32-6. PubMed ID: 10105048 [No Abstract] [Full Text] [Related]
28. Caring through service at The Methodist Hospital, Houston. Ridgway S Admit Manage J; 1990; 15(4):7, 9. PubMed ID: 10104493 [No Abstract] [Full Text] [Related]
29. Managing a "total quality" program. Casurella J Rev Fed Am Health Syst; 1989; 22(4):31-3. PubMed ID: 10295737 [TBL] [Abstract][Full Text] [Related]
30. West Virginia medical center makes orientation a process, not an event. Healthc Hum Resour; 1993 Aug; 2(8):5-6. PubMed ID: 10135957 [No Abstract] [Full Text] [Related]
31. Medical hotel increases discharge options under shortened length-of-stay. Hosp Guest Relations Rep; 1986 Jun; 1(6):5-8. PubMed ID: 10303782 [No Abstract] [Full Text] [Related]
33. At Metro Health Center guest relations = community relations. Hosp Guest Relations Rep; 1986 Aug; 1(8):12. PubMed ID: 10294391 [No Abstract] [Full Text] [Related]
34. Employees get a sneak peek. Direct mail and launch event give preview to image campaign. Hahnemann University Hospital. Profiles Healthc Mark; 1993; (51):6-13. PubMed ID: 10123882 [No Abstract] [Full Text] [Related]
35. Guest relations as corporate strategy. "People-to-People" is hospital-wide system. Fritz LR; Miller GL Hosp Forum; 1984; 27(1):52-4. PubMed ID: 10264287 [No Abstract] [Full Text] [Related]
36. Values program allows employees to set performance standards. Holland M Health Prog; 1985; 66(1):62-3, 68. PubMed ID: 10269777 [TBL] [Abstract][Full Text] [Related]