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8. Deciphering your hospital bill. Mistakes and overcharges are common. Here's how to keep from getting burned. Findlay S US News World Rep; 1990 Apr; 108(17):60. PubMed ID: 10104608 [No Abstract] [Full Text] [Related]
9. Quality improvement programs can boost a hospital's image, bottom line. Moore RE Patient Acc; 1990 Dec; 13(12):2, 5. PubMed ID: 10112653 [TBL] [Abstract][Full Text] [Related]
10. Special report: guest relations as a source of revenue. Hosp Guest Relations Rep; 1986 Jan; 1(1):1, 4-7. PubMed ID: 10294367 [No Abstract] [Full Text] [Related]
11. Information and marketing cut costs and augment revenue. Hosp Guest Relations Rep; 1989 Feb; 4(2):1. PubMed ID: 10291401 [No Abstract] [Full Text] [Related]