These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.
110 related articles for article (PubMed ID: 10295770)
1. Customerizing the clinical laboratory. Repositioning for enhanced service and a competitive advantage. Schuler RS Clin Lab Manage Rev; 1989; 3(5):303-10. PubMed ID: 10295770 [TBL] [Abstract][Full Text] [Related]
2. A taste of our quality. Roney LC; Green LF; Key SS; McMinn MM; Plaster NP; Sorrell DI; True D; Wright T; Yoemans K Clin Lab Manage Rev; 1993; 7(4):310, 312-4, 316-8 passim. PubMed ID: 10127167 [TBL] [Abstract][Full Text] [Related]
3. Companies and the customers who hate them. McGovern G; Moon Y Harv Bus Rev; 2007 Jun; 85(6):78-84, 141. PubMed ID: 17580650 [TBL] [Abstract][Full Text] [Related]
4. Employee retention: a customer service approach. Gerson RF Radiol Manage; 2002; 24(3):16-23. PubMed ID: 12080928 [TBL] [Abstract][Full Text] [Related]
6. Achieving excellent customer service through education, competency assessment, and accountability. Moses BH MLO Med Lab Obs; 1999 Feb; 31(2):41-3, 56. PubMed ID: 10346357 [No Abstract] [Full Text] [Related]
7. Customer service: the key to remaining competitive in managed care. Howard JE Manag Care Q; 2000; 8(2):22-8. PubMed ID: 11010388 [TBL] [Abstract][Full Text] [Related]
8. A research model of health-care competition and customer satisfaction. Asoh DA; Rivers PA Health Serv Manage Res; 2007 Nov; 20(4):244-52. PubMed ID: 17958970 [TBL] [Abstract][Full Text] [Related]
9. Creating a quality culture in your organization. Scheuing EE Clin Lab Manage Rev; 1991; 5(2):86, 88-91, 94-5. PubMed ID: 10115130 [TBL] [Abstract][Full Text] [Related]
10. Physician-focused service in hospitals: a strategy for the competitive marketplace. Kaemmerer CJ Health Care Strateg Manage; 1987 Apr; 5(4):25-7. PubMed ID: 10282129 [TBL] [Abstract][Full Text] [Related]
11. From customer satisfaction survey to corrective actions in laboratory services in a university hospital. Oja PI; Kouri TT; Pakarinen AJ Int J Qual Health Care; 2006 Dec; 18(6):422-8. PubMed ID: 17003077 [TBL] [Abstract][Full Text] [Related]
12. Ready: how to keep your customers coming back. Eliscu AT Med Group Manage J; 2000; 47(4):46-50, 52, 54 passim. PubMed ID: 11010509 [TBL] [Abstract][Full Text] [Related]
13. Customer service in the clinical laboratory. Corriveau B Clin Lab Manage Rev; 1993; 7(1):49-55. PubMed ID: 10123897 [No Abstract] [Full Text] [Related]
14. Business marketing: understand what customers value. Anderson JC; Narus JA Harv Bus Rev; 1998; 76(6):53-5, 58-65. PubMed ID: 10187246 [TBL] [Abstract][Full Text] [Related]
16. How to improve your image with physicians. Differentiating your laboratory for a competitive advantage. Riggs L; Winsten D Clin Lab Manage Rev; 1996; 10(1):35-9. PubMed ID: 10154380 [TBL] [Abstract][Full Text] [Related]
17. As we see it. Beyond traditional service, Part II. Holland C; Savard R; Ehrhardt P Clin Lab Manage Rev; 1997; 11(1):71-3. PubMed ID: 10165565 [No Abstract] [Full Text] [Related]
18. The competitive edge of dynamic marketing. Fazzi RA Caring; 1993 Jan; 12(1):50-5. PubMed ID: 10123154 [TBL] [Abstract][Full Text] [Related]
19. Beefing up operations in service firms. Chase RB; Hayes RH Sloan Manage Rev; 1991; 33(1):15-26. PubMed ID: 10115662 [TBL] [Abstract][Full Text] [Related]