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43. Program reduces hospital stays and maintains patient satisfaction; creator earns cash prize and fellowships. Hosp Patient Relat Rep; 1990 Oct; 5(10):7. PubMed ID: 10112193 [No Abstract] [Full Text] [Related]
44. May I help you? The importance of customer service. Winchell S Mich Health Hosp; 1997; 33(6):18-20. PubMed ID: 10173849 [No Abstract] [Full Text] [Related]
45. Maintaining a hospitality program through a high level of awareness. Hosp Guest Relations Rep; 1987 Nov; 2(11):3-4. PubMed ID: 10284586 [No Abstract] [Full Text] [Related]
46. Making a hospital healthier. Motivating employees to "dump your plump". Profiles Hosp Mark; 1986; (21):60-3. PubMed ID: 10285542 [No Abstract] [Full Text] [Related]
48. Patient rep program turns to volunteers to help build rapport. Gauld-Jaeger J; Hickey M Volunt Leader; 1982; 23(3):10-1. PubMed ID: 10256435 [No Abstract] [Full Text] [Related]
49. Employees are "Partners in Excellence". Hosp Guest Relations Rep; 1988 Oct; 3(10):7-9. PubMed ID: 10290127 [TBL] [Abstract][Full Text] [Related]
50. Work with hospital employees before marketing health promotion to industry. Sachs M; Young B Hospitals; 1981 Nov; 55(22):68, 72. PubMed ID: 7286960 [No Abstract] [Full Text] [Related]
51. Focus groups: assessing patient satisfaction and targeting new services. DeWolf L Hosp Top; 1985; 63(2):24-6. PubMed ID: 10271071 [No Abstract] [Full Text] [Related]
58. A new role for HRD in hospitals. How to create a more consumer-oriented work force. Leebov W; Goldsmith M Pers Adm; 1984 Oct; 29(10):99-102, 105-9. PubMed ID: 10268435 [No Abstract] [Full Text] [Related]
59. One way to measure quality of patient care. McMartin C Mich Hosp; 1979 Sep; 15(9):18-9. PubMed ID: 10243281 [No Abstract] [Full Text] [Related]