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2. Letting fingers do the talking. Computer makes patient satisfaction surveys a snap. Rose Medical Center, Denver, CO. Profiles Healthc Mark; 1992; (48):40-4. PubMed ID: 10120010 [No Abstract] [Full Text] [Related]
3. "World-class service": patient satisfaction in a customer-driven market. Coile RC Russ Coiles Health Trends; 2002 Apr; 14(6):1, 4-6. PubMed ID: 11951690 [No Abstract] [Full Text] [Related]
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5. Service means business. Low rates once ensured lots of patients. Not anymore. Hudson T Hosp Health Netw; 1998 Mar; 72(5):30-2. PubMed ID: 9520802 [TBL] [Abstract][Full Text] [Related]
6. How do you measure success? Healthcare looks to benchmarking to improve business processes. Schneider P Healthc Inform; 1998 Mar; 15(3):44-50, 52, 56. PubMed ID: 10177694 [No Abstract] [Full Text] [Related]
7. Rounding tool off to a good start in improving patient satisfaction. Mathias JM OR Manager; 2014 Mar; 30(3):1, 6, 8-9. PubMed ID: 24712236 [No Abstract] [Full Text] [Related]
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10. Tools for patient satisfaction. Scalise D Hosp Health Netw; 2004 Mar; 78(3):59-64, 2. PubMed ID: 15061072 [TBL] [Abstract][Full Text] [Related]
11. What mystery shopping can do for you. Bazrod SF Trustee; 1998 Mar; 51(3):23-4. PubMed ID: 10177651 [No Abstract] [Full Text] [Related]
12. Using data analysis methods to monitor improvement. Hosp Food Nutr Focus; 1995 Aug; 11(12):8. PubMed ID: 10144432 [No Abstract] [Full Text] [Related]
13. Patient-centred healthcare, social media and the internet: the perfect storm? Rozenblum R; Bates DW BMJ Qual Saf; 2013 Mar; 22(3):183-6. PubMed ID: 23378660 [No Abstract] [Full Text] [Related]
14. Quality in health care: what are the problems and what are the solutions? Shipon DM; Nash DB Tex Med; 2000 Oct; 96(10):61-5. PubMed ID: 11070737 [TBL] [Abstract][Full Text] [Related]
15. Use Baldrige criteria to advance excellence. Spath P Hosp Peer Rev; 2004 May; 29(5):69-72. PubMed ID: 15162676 [No Abstract] [Full Text] [Related]
18. Quality improvement for a hospital patient transportation system. Dershin H; Schaik MS Hosp Health Serv Adm; 1993; 38(1):111-9. PubMed ID: 10127289 [TBL] [Abstract][Full Text] [Related]
19. Five ways to improve patient satisfaction scores. Roberts LW Med Econ; 2016 Mar; 93(5):52. PubMed ID: 27079009 [No Abstract] [Full Text] [Related]
20. Benefits of an early start with EMR. The early roll-out of an EMR system was met with skepticism, but has resulted in higher performance and patient care quality. Scopelliti J Healthc Inform; 2010 Sep; 27(9):50, 57. PubMed ID: 20931941 [No Abstract] [Full Text] [Related] [Next] [New Search]