These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.
89 related articles for article (PubMed ID: 10351797)
1. We need to get better at "customer service". Anderson E Med Econ; 1999 Apr; 76(7):275-6. PubMed ID: 10351797 [No Abstract] [Full Text] [Related]
2. Get personal with customer service. Capko J J Med Pract Manage; 2007; 22(4):243-4. PubMed ID: 17425028 [No Abstract] [Full Text] [Related]
3. When customer service and patient care collide. Glazer JL; Merris KL Fam Pract Manag; 2004 Mar; 11(3):14, 17. PubMed ID: 15045873 [No Abstract] [Full Text] [Related]
4. Knowing your customer. Identify who your customers are so you can respond to what they need. May EL Healthc Exec; 2004; 19(1):36-7. PubMed ID: 14716928 [No Abstract] [Full Text] [Related]
5. Every doctor should work as a waiter when you rely on tips, you quickly learn how to make the customer happy. Wassersug JD Med Econ; 2006 Feb; 83(4):40. PubMed ID: 16573226 [No Abstract] [Full Text] [Related]
6. Hospital customer service in a changing healthcare world: does it matter? Howard J J Healthc Manag; 1999; 44(4):312-25. PubMed ID: 10539203 [TBL] [Abstract][Full Text] [Related]
7. Service and collaboration keys to physician control. Bujak JS Physician Exec; 2002; 28(3):22-5. PubMed ID: 12055949 [TBL] [Abstract][Full Text] [Related]
8. Links among high-performance work environment, service quality, and customer satisfaction: an extension to the healthcare sector. Scotti DJ; Harmon J; Behson SJ J Healthc Manag; 2007; 52(2):109-24; discussion 124-5. PubMed ID: 17447538 [TBL] [Abstract][Full Text] [Related]
9. CEO of a surgical hospital development and management company committed to customer service. Pierrot AH Health Forum J; 2001; 44(1):6. PubMed ID: 11225562 [No Abstract] [Full Text] [Related]
10. Get personal in seven minutes? Sure you can. Ovalle W Med Econ; 2002 May; 79(10):69-72. PubMed ID: 12066328 [No Abstract] [Full Text] [Related]
11. "World-class service": patient satisfaction in a customer-driven market. Coile RC Russ Coiles Health Trends; 2002 Apr; 14(6):1, 4-6. PubMed ID: 11951690 [No Abstract] [Full Text] [Related]
12. Why some doctors get sued more than others. Rice B Med Econ; 2003 Jul; 80(13):73-7. PubMed ID: 12931518 [No Abstract] [Full Text] [Related]
14. Smart patient's guide. Go for two. No doctor knows everything. Here's how to get another viewpoint. Fischman J US News World Rep; 2004 Nov; 137(16):56, 58. PubMed ID: 15553492 [No Abstract] [Full Text] [Related]
15. Does the physician's emotional intelligence matter? Impacts of the physician's emotional intelligence on the trust, patient-physician relationship, and satisfaction. Weng HC Health Care Manage Rev; 2008; 33(4):280-8. PubMed ID: 18815493 [TBL] [Abstract][Full Text] [Related]
16. How EAR-resistable is your service? Mapes MJ Mich Health Hosp; 1999; 35(5):16. PubMed ID: 10621022 [No Abstract] [Full Text] [Related]
17. Customer service training ... the creative way! Radcliff N Mich Health Hosp; 2000; 36(4):18-20. PubMed ID: 11010399 [No Abstract] [Full Text] [Related]
19. Customer service and satisfaction in radiology. Alderson PO AJR Am J Roentgenol; 2000 Aug; 175(2):319-23. PubMed ID: 10915666 [No Abstract] [Full Text] [Related]