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5. Confrontation: methods and skills. Jones K Nurs Manage; 1993 May; 24(5):68-70. PubMed ID: 8265084 [TBL] [Abstract][Full Text] [Related]
6. The nursing officer's guide to management. 7. Communication skills. Watkin B Nurs Mirror; 1978 Jul; 147(2):i-ii. PubMed ID: 248217 [No Abstract] [Full Text] [Related]
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