These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.


BIOMARKERS

Molecular Biopsy of Human Tumors

- a resource for Precision Medicine *

159 related articles for article (PubMed ID: 11577382)

  • 1. Public gives hospitals scores in customer satisfaction.
    Zimmerman C
    NAHAM Access Manag J; 2001; 27(2):17. PubMed ID: 11577382
    [No Abstract]   [Full Text] [Related]  

  • 2. Becoming customer-driven in a "report card" marketplace.
    Coile RC; Menkin HL
    Russ Coiles Health Trends; 1998 Dec; 11(2):1, 4-9. PubMed ID: 10345224
    [No Abstract]   [Full Text] [Related]  

  • 3. Customer satisfaction: are hospitals "hospitable"?
    McCann PD
    Am J Orthop (Belle Mead NJ); 2006 Feb; 35(2):59. PubMed ID: 16584076
    [No Abstract]   [Full Text] [Related]  

  • 4. Quality conundrum. Consumers will get more data, but questions remain about validity, usefulness.
    Robeznieks A
    Mod Healthc; 2006 Nov; 36(46):30-1. PubMed ID: 17153790
    [No Abstract]   [Full Text] [Related]  

  • 5. When consumers have a choice of hospital, quality record counts, according to survey.
    Health Care Strateg Manage; 2004 Feb; 22(2):6-7. PubMed ID: 15005075
    [No Abstract]   [Full Text] [Related]  

  • 6. Relationship between accreditation scores and the public disclosure of accreditation reports: a cross sectional study.
    Ito H; Sugawara H
    Qual Saf Health Care; 2005 Apr; 14(2):87-92. PubMed ID: 15805452
    [TBL] [Abstract][Full Text] [Related]  

  • 7. The development of a customer excellence master plan.
    Lafferty WJ
    J Healthc Manag; 2003; 48(1):62-70. PubMed ID: 12592869
    [No Abstract]   [Full Text] [Related]  

  • 8. Patient opinion surveys. Effective marketing tool--or ego tripping?
    Cost Containment; 1983 Mar; 5(6):3-6. PubMed ID: 10260727
    [No Abstract]   [Full Text] [Related]  

  • 9. Now are you satisfied? The 1998 American Customer Satisfaction Index.
    Lieber RB; Grant L; Martin J
    Fortune; 1998 Feb; 137(3):161-8. PubMed ID: 10176768
    [No Abstract]   [Full Text] [Related]  

  • 10. Report cards don't make the grade with physicians or consumers.
    Healthc Benchmarks; 2002 Apr; 9(4):37-9. PubMed ID: 11963434
    [TBL] [Abstract][Full Text] [Related]  

  • 11. Customer service and today's hospital security professional.
    Knox TJ
    J Healthc Prot Manage; 2004; 20(2):69-78. PubMed ID: 15457921
    [TBL] [Abstract][Full Text] [Related]  

  • 12. Hospital performance reports: impact on quality, market share, and reputation.
    Hibbard JH; Stockard J; Tusler M
    Health Aff (Millwood); 2005; 24(4):1150-60. PubMed ID: 16012155
    [TBL] [Abstract][Full Text] [Related]  

  • 13. Improving customer satisfaction and quality: hospitals recognized by J.D. power and associates share insights on meeting patient and employee needs.
    Qual Lett Healthc Lead; 2003 Aug; 15(8):2-11, 1. PubMed ID: 12961834
    [TBL] [Abstract][Full Text] [Related]  

  • 14. Face to the customer. What hospitals can learn from the world's greatest department store.
    Kanter RM; Esty K
    Healthc Forum; 1985; 28(5):26-8. PubMed ID: 10272740
    [No Abstract]   [Full Text] [Related]  

  • 15. CMS's hospital compare makes hospital quality available to the public.
    Miss RN; 2005; 67(2):8. PubMed ID: 16047851
    [No Abstract]   [Full Text] [Related]  

  • 16. The three keys to quality customer service: opening the doors to exceptional performance.
    Myers P; Nance DW
    Clin Leadersh Manag Rev; 2002; 16(4):249-52. PubMed ID: 12168431
    [TBL] [Abstract][Full Text] [Related]  

  • 17. Promises, promises.
    MacStravic RS
    Hosp Forum; 1985; 28(2):31-2. PubMed ID: 10270233
    [No Abstract]   [Full Text] [Related]  

  • 18. Change leadership behaviors to change performance results: the foundation of top customer satisfaction.
    Sherman SG
    Clin Leadersh Manag Rev; 2002; 16(5):320-4. PubMed ID: 12298441
    [TBL] [Abstract][Full Text] [Related]  

  • 19. Best practices in customer service. Report cards.
    Eckhart J
    Clin Leadersh Manag Rev; 2002; 16(2):98-100. PubMed ID: 11951548
    [No Abstract]   [Full Text] [Related]  

  • 20. Satisfaction surveys found to be deceptive.
    Cassileth B; Walsh W; Blake A; Greenspan J
    Hospitals; 1987 Apr; 61(8):53-4. PubMed ID: 3557397
    [No Abstract]   [Full Text] [Related]  

    [Next]    [New Search]
    of 8.