281 related articles for article (PubMed ID: 11727291)
1. Patients' perceptions of service quality dimensions: an empirical examination of health care in New Zealand.
Clemes MD; Ozanne LK; Laurensen WL
Health Mark Q; 2001; 19(1):3-22. PubMed ID: 11727291
[TBL] [Abstract][Full Text] [Related]
2. Traveling abroad for medical care: U.S. medical tourists' expectations and perceptions of service quality.
Guiry M; Vequist DG
Health Mark Q; 2011; 28(3):253-69. PubMed ID: 21815742
[TBL] [Abstract][Full Text] [Related]
3. Predicting and comparing patient satisfaction in four different modes of health care across a nation.
Bikker AP; Thompson AG
Soc Sci Med; 2006 Sep; 63(6):1671-83. PubMed ID: 16678952
[TBL] [Abstract][Full Text] [Related]
4. Patients' satisfaction of service quality in Saudi hospitals: a SERVQUAL analysis.
Al-Borie HM; Damanhouri AM
Int J Health Care Qual Assur; 2013; 26(1):20-30. PubMed ID: 23534103
[TBL] [Abstract][Full Text] [Related]
5. Patient management: measuring patients' expectations and perceptions of service quality in a dental training hospital.
White JG; Slabber J; Schreuder A
SADJ; 2001 Apr; 56(4):203-8. PubMed ID: 11436237
[TBL] [Abstract][Full Text] [Related]
6. Assessing the quality of healthcare provided to children.
Mangione-Smith R; McGlynn EA
Health Serv Res; 1998 Oct; 33(4 Pt 2):1059-90. PubMed ID: 9776949
[TBL] [Abstract][Full Text] [Related]
7. The applicability of SERVQUAL in different health care environments.
Dean AM
Health Mark Q; 1999; 16(3):1-21. PubMed ID: 10538736
[TBL] [Abstract][Full Text] [Related]
8. Structure and reliability of Ware's Patient Satisfaction Questionnaire III: patients' satisfaction with oncological care in the Netherlands.
Hagedoorn M; Uijl SG; Van Sonderen E; Ranchor AV; Grol BM; Otter R; Krol B; Van den Heuvel W; Sanderman R
Med Care; 2003 Feb; 41(2):254-63. PubMed ID: 12555053
[TBL] [Abstract][Full Text] [Related]
9. Health management information system: a tool to gauge patient satisfaction and quality of care.
Shaikh BT; Rabbani F
East Mediterr Health J; 2005; 11(1-2):192-8. PubMed ID: 16532688
[TBL] [Abstract][Full Text] [Related]
10. Healthcare in the New Vietnam: comparing patients' satisfaction with outpatient care in a traditional neighborhood clinic and a new, western-style clinic in Ho Chi Minh City.
Tat S; Barr D
Soc Sci Med; 2006 Mar; 62(5):1229-36. PubMed ID: 16162387
[TBL] [Abstract][Full Text] [Related]
11. Factors relating to patients' reports about hospital care for coronary heart disease in England.
Jenkinson C; Coulter A; Bruster S; Chandola T; Jones P
J Health Serv Res Policy; 2003 Apr; 8(2):83-6. PubMed ID: 12820669
[TBL] [Abstract][Full Text] [Related]
12. Exploring quality perceptions of health care operations: a study of public hospitals of Mauritius.
Juwaheer TD; Kassean H
J Hosp Mark Public Relations; 2006; 16(1-2):89-111. PubMed ID: 17194688
[TBL] [Abstract][Full Text] [Related]
13. The impact of quality on the demand for outpatient services in Cyprus.
Hanson K; Yip WC; Hsiao W
Health Econ; 2004 Dec; 13(12):1167-80. PubMed ID: 15386672
[TBL] [Abstract][Full Text] [Related]
14. Gearing service quality into public and private hospitals in small islands: empirical evidence from Cyprus.
Arasli H; Ekiz EH; Katircioglu ST
Int J Health Care Qual Assur; 2008; 21(1):8-23. PubMed ID: 18437935
[TBL] [Abstract][Full Text] [Related]
15. Assessment of quality of services in private clinics in Addis Ababa, Ethiopia.
Afework S; Mariam DH; Demeke B
Ethiop Med J; 2003 Jul; 41(3):267-78. PubMed ID: 15227892
[TBL] [Abstract][Full Text] [Related]
16. Discriminant analysis: a technique for adding value to patient satisfaction surveys.
Dansky KH; Brannon D
Hosp Health Serv Adm; 1996; 41(4):503-13. PubMed ID: 10162398
[TBL] [Abstract][Full Text] [Related]
17. Organizational determinants of service quality in nursing homes.
Steffen TM; Nystrom PC
Hosp Health Serv Adm; 1997; 42(2):179-91. PubMed ID: 10167453
[TBL] [Abstract][Full Text] [Related]
18. Linking core competencies to customer needs: strategic marketing of health care services.
Roth MS; Amoroso WP
J Health Care Mark; 1993; 13(2):49-54. PubMed ID: 10127064
[TBL] [Abstract][Full Text] [Related]
19. Managing perceptions of hospital quality. Negative emotional evaluations can undermine even the best clinical quality.
Zifko-Baliga GM; Krampf RF
Mark Health Serv; 1997; 17(1):28-35. PubMed ID: 10169030
[TBL] [Abstract][Full Text] [Related]
20. Which aspects of non-clinical quality of care are most important? Results from WHO's general population surveys of "health systems responsiveness" in 41 countries.
Valentine N; Darby C; Bonsel GJ
Soc Sci Med; 2008 May; 66(9):1939-50. PubMed ID: 18313822
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]