534 related articles for article (PubMed ID: 12825714)
1. How healthcare wins with consumers who want more.
Studer Q
Front Health Serv Manage; 2003; 19(4):3-16. PubMed ID: 12825714
[TBL] [Abstract][Full Text] [Related]
2. Changing the healthcare culture: the consumer as part of the system of care.
Morath J
Front Health Serv Manage; 2003; 19(4):17-28. PubMed ID: 12825715
[TBL] [Abstract][Full Text] [Related]
3. Hospital customer service in a changing healthcare world: does it matter?
Howard J
J Healthc Manag; 1999; 44(4):312-25. PubMed ID: 10539203
[TBL] [Abstract][Full Text] [Related]
4. Improving competitiveness through performance-measurement systems.
Stewart LJ; Lockamy A
Healthc Financ Manage; 2001 Dec; 55(12):46-50. PubMed ID: 11765632
[TBL] [Abstract][Full Text] [Related]
5. Interdisciplinary shared decision-making: taking shared governance to the next level.
Golanowski M; Beaudry D; Kurz L; Laffey WJ; Hook ML
Nurs Adm Q; 2007; 31(4):341-53. PubMed ID: 17909433
[TBL] [Abstract][Full Text] [Related]
6. The metrics of organizational excellence.
Ronning PL
J Cardiovasc Manag; 2001; 12(1):10-4. PubMed ID: 11225206
[No Abstract] [Full Text] [Related]
7. Using the Malcolm Baldrige "are we making progress" survey for organizational self-assessment and performance improvement.
Shields JA; Jennings JL
J Healthc Qual; 2013; 35(4):5-15. PubMed ID: 22571768
[TBL] [Abstract][Full Text] [Related]
8. Applying the balanced scorecard in healthcare provider organizations.
Inamdar N; Kaplan RS; Bower M
J Healthc Manag; 2002; 47(3):179-95; discussion 195-6. PubMed ID: 12055900
[TBL] [Abstract][Full Text] [Related]
9. Healthcare Lean.
Long JC
Mich Health Hosp; 2003; 39(4):54-5. PubMed ID: 12886662
[TBL] [Abstract][Full Text] [Related]
10. Diversity leadership and organizational transformation: performance indicators for health services organizations.
Dreachslin JL
J Healthc Manag; 1999; 44(6):427-39. PubMed ID: 10662430
[TBL] [Abstract][Full Text] [Related]
11. Health care consumerism: engaging the real buyers--employees.
Terry M
Benefits Q; 2005; 21(2):18-21. PubMed ID: 15977749
[TBL] [Abstract][Full Text] [Related]
12. The dark side of a consumer-driven health system.
Rodwin MA
Front Health Serv Manage; 2003; 19(4):31-4; discussion 45-6. PubMed ID: 12825716
[No Abstract] [Full Text] [Related]
13. Working for a sustainable future: healthcare leaders provide input for new model.
Qual Lett Healthc Lead; 2003 Jun; 15(6):2-11, 1. PubMed ID: 12854246
[TBL] [Abstract][Full Text] [Related]
14. Hotel shows health system keys to service excellence.
Healthcare Benchmarks Qual Improv; 2003 Aug; 10(8):90-1. PubMed ID: 12901319
[TBL] [Abstract][Full Text] [Related]
15. Developing a service-oriented health care culture.
Albert M
Hosp Health Serv Adm; 1989; 34(2):167-83. PubMed ID: 10293275
[TBL] [Abstract][Full Text] [Related]
16. Hospitals improve service benchmarking with Disney.
Healthc Benchmarks; 1999 Jan; 6(1):4-5. PubMed ID: 10345805
[No Abstract] [Full Text] [Related]
17. The value of information technology in healthcare.
Skinner RI
Front Health Serv Manage; 2003; 19(3):3-15. PubMed ID: 12645778
[TBL] [Abstract][Full Text] [Related]
18. Health care leadership in the public interest.
Vladeck BC
Front Health Serv Manage; 1992; 8(3):3-26, 42. PubMed ID: 10116609
[TBL] [Abstract][Full Text] [Related]
19. Taming the measurement monster.
Spath PL
Front Health Serv Manage; 2007; 23(4):3-14. PubMed ID: 17621923
[TBL] [Abstract][Full Text] [Related]
20. Highlighting 2003 award-winning initiatives.
Qual Lett Healthc Lead; 2004 Feb; 16(2):2-10, 1. PubMed ID: 15008038
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]
