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23. 'Dial-A-Doc' puts physicians on the line of 24-hour telephone info and triage system. Healthc Demand Dis Manag; 1997 Mar; 3(3):42-6. PubMed ID: 10174594 [TBL] [Abstract][Full Text] [Related]
24. Music to call center manager's ears. Software distribution reduces management and desktop support costs, while providing agents with fast, flexible and dependable systems. Hibbard J Health Manag Technol; 2005 Apr; 26(4):34-5. PubMed ID: 15852696 [No Abstract] [Full Text] [Related]
26. US healthcare. America on the line. Berliner H Health Serv J; 1998 Jan; 108(5589):28-9. PubMed ID: 10176644 [TBL] [Abstract][Full Text] [Related]
27. Nurse practitioners and managed care: patient satisfaction and intention to adhere to nurse practitioner plan of care. Hayes E J Am Acad Nurse Pract; 2007 Aug; 19(8):418-26. PubMed ID: 17655571 [TBL] [Abstract][Full Text] [Related]
28. Goodbye telephone. Briggs B Health Data Manag; 2000 Aug; 8(8):26, 28, 30. PubMed ID: 11186744 [No Abstract] [Full Text] [Related]
30. Call centers in healthcare: the experience of one health maintenance organization. Christopherson KA Healthc Inf Manage; 1998; 12(2):53-7. PubMed ID: 10182519 [No Abstract] [Full Text] [Related]
31. If a telephone triage nurse gives bad advice. Johnson LJ Med Econ; 1998 Nov; 75(23):142, 145. PubMed ID: 10187676 [No Abstract] [Full Text] [Related]
32. Time to get back to the business of caring. Ebert JL Adv Nurse Pract; 1998 Aug; 6(8):92. PubMed ID: 9814151 [No Abstract] [Full Text] [Related]
33. Developing Web-based knowledge management systems for healthcare call centers. Odden JR Healthc Inf Manage; 1998; 12(2):87-95. PubMed ID: 10182522 [No Abstract] [Full Text] [Related]
37. An assessment of pediatric after-hours telephone care: a 1-year experience. Belman S; Chandramouli V; Schmitt BD; Poole SR; Hegarty T; Kempe A Arch Pediatr Adolesc Med; 2005 Feb; 159(2):145-9. PubMed ID: 15699308 [TBL] [Abstract][Full Text] [Related]
38. The business of midwifery. Managed care--the philosophy. Lieberman L Midwifery Today Int Midwife; 2004; (71):45, 65. PubMed ID: 15536940 [No Abstract] [Full Text] [Related]
39. Increasing pneumococcal vaccination in managed care through telephone outreach. Winston CA; Mims AD; Leatherwood KA Am J Manag Care; 2007 Oct; 13(10):581-8. PubMed ID: 17927463 [TBL] [Abstract][Full Text] [Related]
40. Health plans: leaders or followers in the new information age? Korpman RA AHIP Cover; 2005; 46(1):32-4, 36. PubMed ID: 15776763 [No Abstract] [Full Text] [Related] [Previous] [Next] [New Search]