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2. Consumers with options. Service excellence models help to ensure that patients get the quality care they expect. Perucca R Nurs Manage; 2001 Sep; 32(9):20-4; quiz 25. PubMed ID: 17929724 [TBL] [Abstract][Full Text] [Related]
3. Complaints can improve care. Mangan P Nurs Times; 1995 Oct 11-17; 91(41):32. PubMed ID: 7479131 [TBL] [Abstract][Full Text] [Related]
4. [Perspectives on the Exercise of the Nursing Profession and the appreciation of nursing care by the patients]. Bellemare D Perspect Infirm; 2007; 5(1):39-44. PubMed ID: 17955888 [No Abstract] [Full Text] [Related]
5. Good customer service for patients. Foster S Br J Nurs; 2016 Aug; 25(15):887. PubMed ID: 27523767 [TBL] [Abstract][Full Text] [Related]
6. [Evaluation of the quality of nursing care: qualitative and quantitative analysis on a sample of nursing documents]. Bollini G; Zaza R; Bottani D; Lolli A Prof Inferm; 2006; 59(2):67-70. PubMed ID: 16945223 [TBL] [Abstract][Full Text] [Related]
10. [20 years German network for quality development in nursing: promoting the development in nursing]. Büscher A Pflege Z; 2013 Feb; 66(2):68-70. PubMed ID: 23444803 [No Abstract] [Full Text] [Related]
11. [Total quality management, a challenge for nursing]. Koch V Osterr Krankenpflegez; 1995 Jan; 48(1):15-20. PubMed ID: 7891995 [No Abstract] [Full Text] [Related]
12. [Possibilities and limitations of care - experienced by patients]. Höller M Osterr Krankenpflegez; 1983; 36(6-7):175-8. PubMed ID: 6554599 [No Abstract] [Full Text] [Related]
14. [Through the eyes of the patient]. FNIB; 1978 Dec; 56(5):24-9, 35. PubMed ID: 252470 [No Abstract] [Full Text] [Related]
15. [UQM (total quality management) tasks in a social work department: "not possible" is not a choice]. Riedmayer J; Hilsenbeck T Pflege Z; 2004 Dec; 57(12):874-6. PubMed ID: 15646115 [No Abstract] [Full Text] [Related]
16. Improving the quality of patient care: patient satisfaction with a nurse-led clinic service. Bhalia A; Bajekal R Ann R Coll Surg Engl; 2004 Jul; 86(4):327; author reply 327. PubMed ID: 15329998 [No Abstract] [Full Text] [Related]
17. [Patient's book points out many essential matters]. Dyhre B Sygeplejersken; 1975 Jun; 75(24):8-9. PubMed ID: 1041003 [No Abstract] [Full Text] [Related]
18. Celebrating the success of the quality improvement team. Parisi LL Nurs Qual Connect; 1995; 5(3):31. PubMed ID: 8680330 [No Abstract] [Full Text] [Related]
19. Some notes on management in a hospital. Deming WE J Soc Health Syst; 1990; 2(1):74-7. PubMed ID: 2132335 [No Abstract] [Full Text] [Related]
20. Measuring the contribution of nursing to quality, patient safety, and health care outcomes. Kurtzman ET; Corrigan JM Policy Polit Nurs Pract; 2007 Feb; 8(1):20-36. PubMed ID: 17470769 [TBL] [Abstract][Full Text] [Related] [Next] [New Search]