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3. What the people say: fielding and responding to customer complaints. Dick T Emerg Med Serv; 2005 Jan; 34(1):52-4, 56-7, 59-60. PubMed ID: 15743121 [No Abstract] [Full Text] [Related]
4. Consumer decision processes in emergency medical situations. Sackmary B; Wilson EM J Ambul Care Mark; 1987; 1(1):17-30. PubMed ID: 10283138 [TBL] [Abstract][Full Text] [Related]
6. To bid or not to bid? Stout J JEMS; 1987 Dec; 12(12):65-7. PubMed ID: 10302091 [No Abstract] [Full Text] [Related]
7. Integrating criminal investigation into major EMS scenes. Cid D; Maniscalco P JEMS; 1999 Jan; 24(1):68-9. PubMed ID: 10345126 [No Abstract] [Full Text] [Related]
8. Moving into management. When opportunity knocks, should you answer? Dick T JEMS; 1992 Aug; 17(8):88-9, 92. PubMed ID: 10121498 [No Abstract] [Full Text] [Related]
9. The SEERP. What we've learned about EMS education & educators. Ruple JA JEMS; 2006 Jun; 31(6):30. PubMed ID: 16762681 [No Abstract] [Full Text] [Related]
10. Front-line leadership. Chapter 1: Blonde ambition. Dean S Emerg Med Serv; 2002 Jun; 31(6):102-4. PubMed ID: 12078401 [No Abstract] [Full Text] [Related]
11. On-scene, interagency conflict. Ways to keep agency differences from affecting patient care and your public image. Rock M JEMS; 2005 May; 30(5):88-95. PubMed ID: 15902084 [No Abstract] [Full Text] [Related]
12. A very public partnership: how REMSA is tuned in & improving EMS public perception, one injury-prevention program at a time. Smith BD JEMS; 2004 May; 29(5):56-8, 60, 62, 64, 66-9. PubMed ID: 15148477 [No Abstract] [Full Text] [Related]
13. Beat the clock. Summers SR; Summers B Emerg Med Serv; 1992 Sep; 21(9):27-31. PubMed ID: 10121273 [No Abstract] [Full Text] [Related]
14. How to avoid killing the customer relationship. Fitch J JEMS; 1989 Sep; 14(9):8, 11. PubMed ID: 10294714 [No Abstract] [Full Text] [Related]
15. So who is your customer? Miriovsky M JEMS; 1998 Jul; 23(7):82. PubMed ID: 10181630 [No Abstract] [Full Text] [Related]
16. Who gets to ride? Deciding when it's appropriate not to transport patients to the ED. Taigman M; Fowler R JEMS; 2004 May; 29(5):46-8, 50, 52-5. PubMed ID: 15148476 [No Abstract] [Full Text] [Related]
18. Selecting super service people. Bell CR; Anderson K HRMAGAZINE; 1992 Feb; 37(2):52-4. PubMed ID: 10118719 [No Abstract] [Full Text] [Related]
19. CDC Pacific Health Initiative: the Palau Community College Center for Emergency Health. Wally W; Tellei J; Dever G; Keim M Pac Health Dialog; 2005 Mar; 12(1):168. PubMed ID: 18181485 [No Abstract] [Full Text] [Related]
20. Fire EMS making cents in Houston. Pepe PE JEMS; 1996 Jul; 21(7):45-6. PubMed ID: 10158960 [No Abstract] [Full Text] [Related] [Next] [New Search]