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25. Exploring a paradox: belief in a crisis and general satisfaction with medical care. Andersen RM; Fleming GV; Champney TF Milbank Mem Fund Q Health Soc; 1982; 60(2):329-54. PubMed ID: 6919774 [No Abstract] [Full Text] [Related]
26. More dollars and more smiles. Gilreath LP; Burns JC Healthc Financ Manage; 2004 Sep; 58(9):86-90, 92. PubMed ID: 15460941 [TBL] [Abstract][Full Text] [Related]
27. JCAHO may revamp basic survey process. Moore JD Mod Healthc; 1999 Jun; 29(25):8. PubMed ID: 10538605 [No Abstract] [Full Text] [Related]
28. Use of a customer satisfaction survey by health care regulators: a tool for total quality management. Andrzejewski N; Lagua RT Public Health Rep; 1997; 112(3):206-10; discussion 211. PubMed ID: 9160054 [TBL] [Abstract][Full Text] [Related]
30. Consumerism. Overstreet AE J Ky Med Assoc; 1973 Jan; 71(1):46-7. PubMed ID: 4684343 [No Abstract] [Full Text] [Related]
31. Why Americans like Canada's health system. Ham FL Bus Health; 1989 Jul; 7(7):35-6. PubMed ID: 10293802 [No Abstract] [Full Text] [Related]
32. Customer satisfaction--key to quality. Survey measures what's important to customers. Wagner L Provider; 1995 Nov; 21(11):48-50, 52. PubMed ID: 10152231 [No Abstract] [Full Text] [Related]
33. Leveraging the Internet to enhance customer relationships. Ratliff R Internet Healthc Strateg; 2001 Oct; 3(10):6-8. PubMed ID: 11685968 [No Abstract] [Full Text] [Related]
34. 'Americans least satisfied with health system'. Wagner L Mod Healthc; 1990 Jul; 20(28):26, 28. PubMed ID: 10105345 [No Abstract] [Full Text] [Related]
35. Southern California hospitals find health plans less than hospitable. Sandrick K Med Netw Strategy Rep; 1999 Jun; 8(6):8-10. PubMed ID: 10538223 [No Abstract] [Full Text] [Related]
36. Consumers rate health care advertising. Droste T Hospitals; 1988 Jan; 62(1):28-30. PubMed ID: 3335343 [No Abstract] [Full Text] [Related]
37. Quo vadis, doc? Rafal HS Del Med J; 1989 Oct; 61(10):568-9. PubMed ID: 2606233 [No Abstract] [Full Text] [Related]
38. U.S. hospital satisfaction survey on blood providers. Carden R Transfusion; 2007 Aug; 47(2 Suppl):109S-113S; discussion 117S-119S. PubMed ID: 17651332 [No Abstract] [Full Text] [Related]
39. Consumer expectations on the rise: 1984-86 data. Inguanzo JM; Dameier B Trustee; 1987 Jul; 40(7):20-1. PubMed ID: 10282893 [No Abstract] [Full Text] [Related]
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