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42. Evidence-based experience management in health care. MacStravic S Health Care Strateg Manage; 2005 Jan; 23(1):1, 18-9. PubMed ID: 15745035 [No Abstract] [Full Text] [Related]
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46. Most consumers would accept lower quality hospital care to save money. Jackson B; Jensen J Mod Healthc; 1984 Jul; 14(9):88, 94-6. PubMed ID: 10267036 [No Abstract] [Full Text] [Related]
47. TQM must be based on data, analysis to satisfy customers. Canon MH Mod Healthc; 1993 Feb; 23(7):48. PubMed ID: 10124049 [No Abstract] [Full Text] [Related]
48. How Americans perceive the health care system: a report on a national survey. National Coalition on Health Care. J Health Care Finance; 1997; 23(4):12-20. PubMed ID: 9211148 [TBL] [Abstract][Full Text] [Related]
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53. Southerners want high quality, not low prices. Powills S Hospitals; 1986 Jul; 60(14):53. PubMed ID: 3721475 [No Abstract] [Full Text] [Related]
54. Customer vs. patient: a sublime difference in hospitals. Piper LE Hosp Health Serv Adm; 1986; 31(6):126-32. PubMed ID: 10279756 [TBL] [Abstract][Full Text] [Related]
55. Building trust: health care leaders speak out--discussion. Edgman-Levitan S; Hill M; Sprenger G; Rosenthal G; Rowe R Qual Connect; 1998; 7(1):6-8. PubMed ID: 10178779 [No Abstract] [Full Text] [Related]
56. High quality as a hospital promoter. Beckham JD Mich Hosp; 1987 Oct; 23(10):35-6. PubMed ID: 10301971 [No Abstract] [Full Text] [Related]
57. Hospital performance: analyzing power and goals. Roos NP; Schermerhorn JR; Roos LL J Health Soc Behav; 1974 Jun; 15(2):78-92. PubMed ID: 4459423 [No Abstract] [Full Text] [Related]
58. Hospital financing: the impossible and the possible dreams. Wolkstein I Bull N Y Acad Med; 1979 Jan; 55(1):78-87. PubMed ID: 283851 [No Abstract] [Full Text] [Related]
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