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9. Is this satisfaction survey satisfactory? Some points to consider in their planning and assessment. Bisset AF; Chesson R Health Bull (Edinb); 2000 Jan; 58(1):45-52. PubMed ID: 12813852 [TBL] [Abstract][Full Text] [Related]
10. Assessing health needs and measuring patient satisfaction. Bowling A Nurs Times; 1992 Jul 29-Aug 4; 88(31):31-4. PubMed ID: 1502076 [TBL] [Abstract][Full Text] [Related]
14. Consumer organisation to fight for overhaul of NHS complaints system. Limb M BMJ; 2013 Jun; 346():f4093. PubMed ID: 23798740 [No Abstract] [Full Text] [Related]
15. Friends and family test "unfit" for comparing NHS services, finds research. Kmietowicz Z BMJ; 2014 Jul; 348():g4355. PubMed ID: 24990890 [No Abstract] [Full Text] [Related]
16. Public perceptions. The generation claim. McIver S Health Serv J; 2001 Jan; 111(5739):24-6. PubMed ID: 11215090 [TBL] [Abstract][Full Text] [Related]
17. A blue-print for complaining in the NHS. Health Care Anal; 1994 Nov; 2(4):320-3. PubMed ID: 10139424 [No Abstract] [Full Text] [Related]
18. Has food fallen off the NHS agenda? Vere-Jones E Nurs Times; 2006 May 30-Jun 5; 102(22):11. PubMed ID: 16764374 [No Abstract] [Full Text] [Related]
19. Poor reception. Higgins J; Wiles R Health Serv J; 1992 Nov; 102(5328):20-2. PubMed ID: 10125300 [TBL] [Abstract][Full Text] [Related]
20. How was the care, chap? Picker hired to survey Brits on National Health Service. Moore JD Mod Healthc; 1998 Nov; 28(44):32. PubMed ID: 10186357 [No Abstract] [Full Text] [Related] [Next] [New Search]