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6. First EDs to undergo regular unannounced surveys warn: be prepared for questions. ED Manag; 2006 May; 18(5):suppl 1-2. PubMed ID: 16708622 [TBL] [Abstract][Full Text] [Related]
7. Study reignites debate on screenings in the ED. ED Manag; 2005 Sep; 17(9):103-4. PubMed ID: 16153023 [TBL] [Abstract][Full Text] [Related]
8. ED quality performance moves into the public reporting arena. ED Manag; 2010 Sep; 22(9):97-9. PubMed ID: 20853578 [TBL] [Abstract][Full Text] [Related]
9. Is a "mystery shopper" lurking in your waiting room? Borfitz D Med Econ; 2001 May; 78(10):63-4, 68-70, 75. PubMed ID: 11409269 [No Abstract] [Full Text] [Related]
10. Use mystery shoppers to improve your scores. Buckley L; Larkin MO Health Care Strateg Manage; 2007 Jun; 25(6):1-3. PubMed ID: 17639906 [No Abstract] [Full Text] [Related]
11. ED's 'Pals' help put focus back on patients. ED Manag; 2007 Mar; 19(3):30-1. PubMed ID: 19848032 [TBL] [Abstract][Full Text] [Related]
12. Know ED's role in these 3 scenarios. ED Manag; 2001 Jan; 13(1):3-4. PubMed ID: 11299507 [No Abstract] [Full Text] [Related]
13. Volumes still grow, says survey of eds. ED Manag; 2010 Jul; 22(7):77-8. PubMed ID: 20608481 [TBL] [Abstract][Full Text] [Related]
14. Update your ED staff on AHA guidelines. ED Manag; 2001 Apr; 13(4):41-3. PubMed ID: 11447823 [TBL] [Abstract][Full Text] [Related]
15. ED outsourcing: is it good for patient care? Meyers S Trustee; 2004 Apr; 57(4):12-4, 19-20, 1. PubMed ID: 15119060 [TBL] [Abstract][Full Text] [Related]
16. Practice makes perfect: an Rx for healthy customer service. Manfredi J J Med Pract Manage; 2006; 22(3):149-51. PubMed ID: 17260912 [TBL] [Abstract][Full Text] [Related]
17. New evidence-based MTBI discharge form proposed. ED Manag; 2007 Jan; 19(1):7-8. PubMed ID: 17352336 [TBL] [Abstract][Full Text] [Related]
18. Economy predicted to put more pressure on EDs. ED Manag; 2009 Jan; 21(1):6-7. PubMed ID: 19160633 [TBL] [Abstract][Full Text] [Related]
19. 'PIT' more than triples ED's satisfaction rates. ED Manag; 2007 Sep; 19(9):101-2. PubMed ID: 17894125 [TBL] [Abstract][Full Text] [Related]