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9. How the clinical laboratory and the emergency department can work together to move patients through quickly. Lewandrowski K Clin Leadersh Manag Rev; 2004; 18(3):155-9. PubMed ID: 15222152 [TBL] [Abstract][Full Text] [Related]
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19. Using systems thinking to extend continuous quality improvement. Benson R; Harp N Qual Lett Healthc Lead; 1994; 6(6):17-24. PubMed ID: 10136742 [TBL] [Abstract][Full Text] [Related]