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4. Understanding The Role Played By Medicare's Patient Experience Points System In Hospital Reimbursement. Elliott MN; Beckett MK; Lehrman WG; Cleary P; Cohea CW; Giordano LA; Goldstein EH; Damberg CL Health Aff (Millwood); 2016 Sep; 35(9):1673-80. PubMed ID: 27605650 [TBL] [Abstract][Full Text] [Related]
5. Hospital Consumer Assessment of Healthcare Providers and Systems: An Ethical Leadership Dilemma to Satisfy Patients. Piper LE; Tallman E Health Care Manag (Frederick); 2016; 35(2):151-5. PubMed ID: 27111687 [TBL] [Abstract][Full Text] [Related]
6. Doubling down on the patient experience. Bush H Hosp Health Netw; 2011 Dec; 85(12):22-5, 1. PubMed ID: 22295587 [TBL] [Abstract][Full Text] [Related]
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8. Patient experience in safety-net hospitals: implications for improving care and value-based purchasing. Chatterjee P; Joynt KE; Orav EJ; Jha AK Arch Intern Med; 2012 Sep; 172(16):1204-10. PubMed ID: 22801941 [TBL] [Abstract][Full Text] [Related]
9. Coaching to Bedside Shift Report and Its Correlation to Hospital Consumer Assessment of Healthcare Providers and Systems and Value-Based Purchasing Dimension Scores: A Multihospital Implementation Study. O'Donnell L; George E; Donnelly J; Bilderback A; Buchanan D J Nurs Adm; 2023 Jan; 53(1):12-18. PubMed ID: 36542439 [TBL] [Abstract][Full Text] [Related]
10. Prospering by standardizing processes and improving the patient experience. Kaplan G; Robeznieks A Mod Healthc; 2014 Jan; 44(2):28-9. PubMed ID: 24693751 [No Abstract] [Full Text] [Related]
11. A Strategic Framework for Improving the Patient Experience in Hospitals. Birkelien NL J Healthc Manag; 2017; 62(4):250-259. PubMed ID: 28683048 [TBL] [Abstract][Full Text] [Related]
12. Patients' perceptions of care are associated with quality of hospital care: a survey of 4605 hospitals. Stein SM; Day M; Karia R; Hutzler L; Bosco JA Am J Med Qual; 2015; 30(4):382-8. PubMed ID: 24740016 [TBL] [Abstract][Full Text] [Related]
13. Effect of HCAHPS reporting on patient satisfaction with physician communication. Mann RK; Siddiqui Z; Kurbanova N; Qayyum R J Hosp Med; 2016 Feb; 11(2):105-10. PubMed ID: 26404621 [TBL] [Abstract][Full Text] [Related]
14. The Relationship Between Nurse-Reported Safety Culture and the Patient Experience. Abrahamson K; Hass Z; Morgan K; Fulton B; Ramanujam R J Nurs Adm; 2016 Dec; 46(12):662-668. PubMed ID: 27851708 [TBL] [Abstract][Full Text] [Related]
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18. Hospital-acquired conditions after orthopedic surgery do not affect patient satisfaction scores. Day MS; Hutzler LH; Karia R; Vangsness K; Setia N; Bosco JA J Healthc Qual; 2014; 36(6):33-40. PubMed ID: 24033917 [TBL] [Abstract][Full Text] [Related]
19. Promising Practices for Achieving Patient-centered Hospital Care: A National Study of High-performing US Hospitals. Aboumatar HJ; Chang BH; Al Danaf J; Shaear M; Namuyinga R; Elumalai S; Marsteller JA; Pronovost PJ Med Care; 2015 Sep; 53(9):758-67. PubMed ID: 26147867 [TBL] [Abstract][Full Text] [Related]