313 related articles for article (PubMed ID: 26826722)
1. Patient complaints about hospital services: applying a complaint taxonomy to analyse and respond to complaints.
Harrison R; Walton M; Healy J; Smith-Merry J; Hobbs C
Int J Qual Health Care; 2016 Apr; 28(2):240-5. PubMed ID: 26826722
[TBL] [Abstract][Full Text] [Related]
2. Management and outcomes of health practitioner complaints in Australia: a comparison of the national and New South Wales systems.
Walton M; Kelly PJ; Chiarella EM; Carney T
Aust Health Rev; 2020 Apr; 44(2):180-189. PubMed ID: 32070470
[TBL] [Abstract][Full Text] [Related]
3. Patient complaints in healthcare systems: a systematic review and coding taxonomy.
Reader TW; Gillespie A; Roberts J
BMJ Qual Saf; 2014 Aug; 23(8):678-89. PubMed ID: 24876289
[TBL] [Abstract][Full Text] [Related]
4. Content analysis of patient complaints.
Montini T; Noble AA; Stelfox HT
Int J Qual Health Care; 2008 Dec; 20(6):412-20. PubMed ID: 18801751
[TBL] [Abstract][Full Text] [Related]
5. Developing a Relevant Taxonomy to Assess Dental School Clinic Patient Complaints.
Fredericks-Younger JM; Handelman-Yellin ML; York JA
J Dent Educ; 2017 Mar; 81(3):318-325. PubMed ID: 28250038
[TBL] [Abstract][Full Text] [Related]
6. Relationship between complaints and quality of care in New Zealand: a descriptive analysis of complainants and non-complainants following adverse events.
Bismark MM; Brennan TA; Paterson RJ; Davis PB; Studdert DM
Qual Saf Health Care; 2006 Feb; 15(1):17-22. PubMed ID: 16456205
[TBL] [Abstract][Full Text] [Related]
7. A retrospective study of complaint letters sent to a Swiss Emergency Department between 2009 and 2014.
Pfeil MN; Yersin B; Trueb L; Feiner AS; Carron PN
Rev Epidemiol Sante Publique; 2018 Feb; 66(1):75-80. PubMed ID: 29310987
[TBL] [Abstract][Full Text] [Related]
8. Developing a coding taxonomy to analyze dental regulatory complaints.
Roerig M; Farmer J; Ghoneim A; Gomaa N; Dempster L; Evans K; La W; Quiñonez C
BMC Health Serv Res; 2020 Nov; 20(1):1083. PubMed ID: 33239029
[TBL] [Abstract][Full Text] [Related]
9. Use of patient complaints to identify diagnosis-related safety concerns: a mixed-method evaluation.
Giardina TD; Korukonda S; Shahid U; Vaghani V; Upadhyay DK; Burke GF; Singh H
BMJ Qual Saf; 2021 Dec; 30(12):996-1001. PubMed ID: 33597282
[TBL] [Abstract][Full Text] [Related]
10. Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001.
Taylor DM; Wolfe RS; Cameron PA
Med J Aust; 2004 Jul; 181(1):31-5. PubMed ID: 15233610
[TBL] [Abstract][Full Text] [Related]
11. Qualitative complaints and their relation to overall hospital rating using an H-CAHPS-derived instrument.
Kemp K; Warren S; Chan N; McCormack B; Santana M; Quan H
BMJ Qual Saf; 2016 Oct; 25(10):770-7. PubMed ID: 26512130
[TBL] [Abstract][Full Text] [Related]
12. A 30-month study of patient complaints at a major Australian hospital.
Anderson K; Allan D; Finucane P
J Qual Clin Pract; 2001 Dec; 21(4):109-11. PubMed ID: 11856405
[TBL] [Abstract][Full Text] [Related]
13. Patient Complaints in Image-Guided Interventions: Evaluation of Multifactorial Issues Using a Coding Taxonomy.
Salazar GM; Burk KS; Abujudeh H
AJR Am J Roentgenol; 2018 Jun; 210(6):1288-1291. PubMed ID: 29547056
[TBL] [Abstract][Full Text] [Related]
14. [Analysis of patient complaints in Primary Care: An opportunity to improve clinical safety].
Añel-Rodríguez RM; Cambero-Serrano MI; Irurzun-Zuazabal E
Rev Calid Asist; 2015; 30(5):220-5. PubMed ID: 26152768
[TBL] [Abstract][Full Text] [Related]
15. Patient safety events reported in general practice: a taxonomy.
Makeham MA; Stromer S; Bridges-Webb C; Mira M; Saltman DC; Cooper C; Kidd MR
Qual Saf Health Care; 2008 Feb; 17(1):53-7. PubMed ID: 18245220
[TBL] [Abstract][Full Text] [Related]
16. One-year audit of complaints made against a University Hospital Surgical Department.
Mann CD; Howes JA; Buchanan A; Bowrey DJ
ANZ J Surg; 2012 Oct; 82(10):671-4. PubMed ID: 22946902
[TBL] [Abstract][Full Text] [Related]
17. Patient-Centered Insights: Using Health Care Complaints to Reveal Hot Spots and Blind Spots in Quality and Safety.
Gillespie A; Reader TW
Milbank Q; 2018 Sep; 96(3):530-567. PubMed ID: 30203606
[TBL] [Abstract][Full Text] [Related]
18. Patient complaints in radiology: 9-year experience at a European tertiary care center.
van den Berg PF; Yakar D; Glaudemans AWJM; Dierckx RAJO; Kwee TC
Eur Radiol; 2019 Oct; 29(10):5395-5402. PubMed ID: 30903338
[TBL] [Abstract][Full Text] [Related]
19. Patient satisfaction in radiology: qualitative analysis of written complaints generated over a 10-year period in an academic medical center.
Salazar G; Quencer K; Aran S; Abujudeh H
J Am Coll Radiol; 2013 Jul; 10(7):513-7. PubMed ID: 23827003
[TBL] [Abstract][Full Text] [Related]
20. Do health and medical workforce shortages explain the lower rate of rural consumers' complaints to Victoria's Health Services Commissioner?
Jones JA; Humphreys JS; Wilson B
Aust J Rural Health; 2005 Dec; 13(6):353-8. PubMed ID: 16313531
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]
