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2. The role of the patient care committee at the Mount Sinai Medical Center. Freedman B Hosp Mater Manage Q; 1990 May; 11(4):32-6. PubMed ID: 10105048 [No Abstract] [Full Text] [Related]
7. Patient complaint strategies in a general hospital. Carmel S Hosp Health Serv Adm; 1990; 35(2):277-88. PubMed ID: 10104383 [TBL] [Abstract][Full Text] [Related]
8. Memorial Hospital emphasizes guest relations to attract patients. Super KE Mod Healthc; 1986 Aug; 16(18):42-4. PubMed ID: 10277721 [No Abstract] [Full Text] [Related]
9. Guest relations as corporate strategy. "People-to-People" is hospital-wide system. Fritz LR; Miller GL Hosp Forum; 1984; 27(1):52-4. PubMed ID: 10264287 [No Abstract] [Full Text] [Related]
10. Patient satisfaction within an emergency department: the impact of a hospital volunteer program. Walsh A; Bloom H; Rappaport J J Volunt Adm; 1989; 8(1):21-6. PubMed ID: 10296178 [TBL] [Abstract][Full Text] [Related]
11. Friends of Richland Memorial Hospital receive added amenities. Hosp Guest Relations Rep; 1986 Aug; 1(8):9-10. PubMed ID: 10294396 [No Abstract] [Full Text] [Related]
14. A new role for HRD in hospitals. How to create a more consumer-oriented work force. Leebov W; Goldsmith M Pers Adm; 1984 Oct; 29(10):99-102, 105-9. PubMed ID: 10268435 [No Abstract] [Full Text] [Related]
15. Creating patient satisfaction and loyalty. Fisk TA; Brown CJ; Cannizzaro KG; Naftal B J Health Care Mark; 1990 Jun; 10(2):5-15. PubMed ID: 10105197 [TBL] [Abstract][Full Text] [Related]
17. Satisfaction data: an indicator of quality. Koska MT Trustee; 1989 Aug; 42(8):16. PubMed ID: 10294252 [No Abstract] [Full Text] [Related]
18. Making use of patient survey data. Steiber SR Health Care Strateg Manage; 1989 Mar; 7(3):12-4. PubMed ID: 10292363 [TBL] [Abstract][Full Text] [Related]
20. Paving the way for repeat hospital business. Steiber SR Health Care Strateg Manage; 1989 Apr; 7(4):16-7. PubMed ID: 10292793 [TBL] [Abstract][Full Text] [Related] [Next] [New Search]