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7. Our journey to zero: reducing serious safety events by over 70% through high-reliability techniques and workforce engagement. Hilliard MA; Sczudlo R; Scafidi L; Cady R; Villard A; Shah R J Healthc Risk Manag; 2012; 32(2):4-18. PubMed ID: 22996427 [TBL] [Abstract][Full Text] [Related]
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