284 related articles for article (PubMed ID: 28559873)
1. New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance.
Linuesa-Langreo J; Ruiz-Palomino P; Elche-Hortelano D
Front Psychol; 2017; 8():786. PubMed ID: 28559873
[TBL] [Abstract][Full Text] [Related]
2. How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance.
Chen Z; Zhu J; Zhou M
J Appl Psychol; 2015 Mar; 100(2):511-21. PubMed ID: 25314366
[TBL] [Abstract][Full Text] [Related]
3. How Servant Leadership Leads to Employees' Customer-Oriented Behavior in the Service Industry? A Dual-Mechanism Model.
Yuan M; Cai W; Gao X; Fu J
Int J Environ Res Public Health; 2020 Mar; 17(7):. PubMed ID: 32235337
[TBL] [Abstract][Full Text] [Related]
4. What Drives Employees' Innovative Behaviors in Emerging-Market Multinationals? An Integrated Approach.
Jin S; Li Y; Xiao S
Front Psychol; 2021; 12():803681. PubMed ID: 35126255
[TBL] [Abstract][Full Text] [Related]
5. Servant Leadership and Service Performance: A Multilevel Mediation Model.
Peng JC; Chen SW
Psychol Rep; 2021 Aug; 124(4):1738-1760. PubMed ID: 32838663
[TBL] [Abstract][Full Text] [Related]
6. Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.
Jiang K; Chuang CH; Chiao YC
J Appl Psychol; 2015 Jul; 100(4):1089-106. PubMed ID: 25486260
[TBL] [Abstract][Full Text] [Related]
7. Service Orientation and Customer Performance: Triad Perspectives of Sales Managers, Sales Employees, and Customers.
Yi HT; Lee M; Park K
Behav Sci (Basel); 2022 Sep; 12(10):. PubMed ID: 36285942
[TBL] [Abstract][Full Text] [Related]
8. The impact of environmentally-specific servant leadership on organizational green performance: The mediating role of green creativity.
Hou H; Gai R; An L
Front Psychol; 2022; 13():1091025. PubMed ID: 36710816
[TBL] [Abstract][Full Text] [Related]
9. Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation.
Walumbwa FO; Hartnell CA; Oke A
J Appl Psychol; 2010 May; 95(3):517-29. PubMed ID: 20476830
[TBL] [Abstract][Full Text] [Related]
10. Employee customer orientation in manufacturing organizations: joint influences of customer proximity and the senior leadership team.
Liao H; Subramony M
J Appl Psychol; 2008 Mar; 93(2):317-28. PubMed ID: 18361634
[TBL] [Abstract][Full Text] [Related]
11. How Servant Leadership Influence Employee Service Quality of Fitness Centers During COVID-19: The Interacting Effects of Self-Efficacy.
Liu C; Mi X; Gao Y
Psychol Res Behav Manag; 2023; 16():801-815. PubMed ID: 36945312
[TBL] [Abstract][Full Text] [Related]
12. Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation.
Khan NU; Zada M; Ullah A; Khattak A; Han H; Ariza-Montes A; Araya-Castilo L
Front Psychol; 2022; 13():848531. PubMed ID: 35911050
[TBL] [Abstract][Full Text] [Related]
13. Transforming service employees and climate: a multilevel, multisource examination of transformational leadership in building long-term service relationships.
Liao H; Chuang A
J Appl Psychol; 2007 Jul; 92(4):1006-19. PubMed ID: 17638461
[TBL] [Abstract][Full Text] [Related]
14. The servant leader: a higher calling for dental professionals.
Certosimo F
J Dent Educ; 2009 Sep; 73(9):1065-8. PubMed ID: 19734247
[TBL] [Abstract][Full Text] [Related]
15. The neglected role of collective customer perceptions in shaping collective employee satisfaction, service climate, voluntary turnover, and involuntary turnover: A cautionary note.
Shepherd WJ; Ployhart RE; Kautz J
J Appl Psychol; 2020 Nov; 105(11):1327-1337. PubMed ID: 32105094
[TBL] [Abstract][Full Text] [Related]
16. Effects of the new COVID-19 normal on customer satisfaction: Can facemasks level off the playing field between average-looking and attractive-looking employees?
Wu G; Liang L; Gursoy D
Int J Hosp Manag; 2021 Aug; 97():102996. PubMed ID: 36540069
[TBL] [Abstract][Full Text] [Related]
17. Facilitating Eudaimonic Well-Being in Mental Health Care Organizations: The Role of Servant Leadership and Workplace Civility Climate.
der Kinderen S; Valk A; Khapova SN; Tims M
Int J Environ Res Public Health; 2020 Feb; 17(4):. PubMed ID: 32059592
[TBL] [Abstract][Full Text] [Related]
18. How Can Hotel Employees Produce Workplace Environmentally Friendly Behavior? The Role of Leader, Corporate and Coworkers.
Zheng S; Jiang L; Cai W; Xu B; Gao X
Front Psychol; 2021; 12():725170. PubMed ID: 34630236
[TBL] [Abstract][Full Text] [Related]
19. Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.
Salanova M; Agut S; Peiró JM
J Appl Psychol; 2005 Nov; 90(6):1217-27. PubMed ID: 16316275
[TBL] [Abstract][Full Text] [Related]
20. How Classy Servant Leader at Workplace? Linking Servant Leadership and Task Performance During the COVID-19 Crisis: A Moderation and Mediation Approach.
Zada M; Zada S; Ali M; Jun ZY; Contreras-Barraza N; Castillo D
Front Psychol; 2022; 13():810227. PubMed ID: 35401384
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]
