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62. The patient as consumer--the public relations approach. Finnegan G Med Rec Health Care Inf J; 1986 Aug; 27(3):63-7. PubMed ID: 10279419 [No Abstract] [Full Text] [Related]
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64. Regulation. A pause for thought. Moore A Health Serv J; 2011 Oct; 121(6278):23-4. PubMed ID: 22175115 [No Abstract] [Full Text] [Related]
65. A "Treasury perspective" of GP Charter. Klein R Br Med J; 1979 Mar; 1(6165):767-9. PubMed ID: 435787 [No Abstract] [Full Text] [Related]
66. Any complaints? The community physician. Spring sunshine. Lister J N Engl J Med; 1972 May; 286(21):1144-6. PubMed ID: 5019643 [No Abstract] [Full Text] [Related]
68. On the quality framework. Summerton N Health Serv J; 2005 Jul; 115(5965):29. PubMed ID: 16075912 [No Abstract] [Full Text] [Related]
69. Service committee procedures--a reply to the Council on Tribunals. Glorney M J R Coll Gen Pract; 1977 Oct; 27(183):597-600. PubMed ID: 616848 [No Abstract] [Full Text] [Related]
70. What do general practice receptionists think and feel about their work? Eisner M; Britten N Br J Gen Pract; 1999 Feb; 49(439):103-6. PubMed ID: 10326260 [TBL] [Abstract][Full Text] [Related]
71. General practice. Core values. Gordon P Health Serv J; 1995 Mar; 105(5445):24-5. PubMed ID: 10141856 [No Abstract] [Full Text] [Related]
72. How Britain's doctors are changing. Osborn A N Z Health Hospital; 1996; 48(4):18-9, 24. PubMed ID: 10161388 [No Abstract] [Full Text] [Related]
74. Consumer satisfaction in the Health Service: the role of the Community Health Council. The current role: its scope and limitations. Roberts E R Soc Health J; 1978 Aug; 98(4):173-6. PubMed ID: 693800 [No Abstract] [Full Text] [Related]
75. How to change clinical behaviour: no answers yet. Jewell D Br J Gen Pract; 2003 Apr; 53(489):266-7. PubMed ID: 12879823 [No Abstract] [Full Text] [Related]
76. Some good, some bad, most bewildering. Davies P Health Serv J; 1990 Aug; 100(5212):1136-7. PubMed ID: 10105914 [No Abstract] [Full Text] [Related]
77. The best of times and worst of times. Stange KC Br J Gen Pract; 2001 Dec; 51(473):963-6. PubMed ID: 11766867 [No Abstract] [Full Text] [Related]
78. Caring for the consumer. Buchan J Nurs Stand; 1990 Jan 24-30; 4(18):46. PubMed ID: 2108358 [No Abstract] [Full Text] [Related]
79. Is anyone satisfied? If so why? Lycett CD Public Health; 1975 Mar; 89(3):89-91. PubMed ID: 1144647 [No Abstract] [Full Text] [Related]