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13. "Moments of truth": how does your practice stack up? Schumann T J Mich Dent Assoc; 2006 Feb; 88(2):18. PubMed ID: 16602647 [No Abstract] [Full Text] [Related]
14. Accelerate your practice through patient reactivation. Bass P Dent Econ; 1995 Mar; 85(3):58, 60, 62. PubMed ID: 8631443 [No Abstract] [Full Text] [Related]
16. Goodwill--your most valuable asset. J Can Dent Assoc; 1992 Aug; 58(8):613-4. PubMed ID: 1504895 [No Abstract] [Full Text] [Related]
17. Enhance scheduling: give the patient a reason to come back. Jameson C Dent Pract Manage; 1997; ():35-7. PubMed ID: 9555263 [No Abstract] [Full Text] [Related]
18. Eight sure fire ways to kill your practice: a patient's perspective. Giangrego E CDS Rev; 2001 Dec; 94(9):14-5. PubMed ID: 11806333 [No Abstract] [Full Text] [Related]